Receptionist & Accounting Assistant

Description

The Receptionist & Accounting Assistant serves as the first point of contact for residents, customers, vendors, and visitors, creating a welcoming and professional experience while supporting daily office operations. This role manages incoming communications, coordinates resident inquiries, tracks leads, and provides administrative and accounting support.

Work Experience And Requirements

• Front Desk & Customer Service:
  • Greet and direct visitors to the appropriate department or team member.
  • Answer, screen, and route incoming phone calls using a multi-line phone system.
  • Receive, document, and distribute messages accurately and promptly.
  • Manage incoming and outgoing mail and deliveries.
  • Maintain a clean, organized, and professional reception area.
• Resident Relations:
  • Receive and document resident questions, concerns, and maintenance requests.
  • Handle resident complaints with professionalism, empathy, and diplomacy.
  • De-escalate difficult or potentially hostile interactions while maintaining company policies and professionalism.
  • Route residential concerns to the appropriate department and follow up as necessary to ensure timely resolution.
  • Maintain accurate records of resident communications.
• Lead Management:
  • Receive and document new customer or resident leads.
  • Route leads to the appropriate department or team member for follow-up.
  • Maintain accurate lead logs and tracking information.
  • Ensure timely follow-up by tracking lead status and communication.
• Administrative & Accounting Support:
  • Provide administrative support to the accounting department as needed.
  • Affiliate with basic accounts payable/receivable tasks as assigned.
  • Scan, copy, file, and maintain organized electronic and paper records.
  • Prepare correspondence and assist with data entry.
  • Affiliate with special projects and general office tasks.
  • Order and maintain office supplies as assigned.

General Responsibilities

• Maintain confidentiality of company and resident information.
• Always demonstrate professionalism and excellent customer service.
• Prioritize multiple tasks in a fast-paced environment.
• Work collaboratively with all departments to support efficient office operations.
• Perform other duties as assigned.

Knowledge, Skills, And Abilities

• Excellent verbal and written communication skills.
• Strong customer service and conflict-resolution skills.
• Ability to remain calm and professional when dealing with upset or hostile individuals.
• Strong interpersonal skills and ability to build positive relationships.
• Strong organizational and time management skills.
• High level of accuracy with strong data entry and attention to detail.
• Ability to multitask and prioritize changing workloads.
• Basic knowledge of accounting principles or willingness to learn.
• Proficient in Microsoft Office (Outlook, Word, and Excel).
• Ability to learn company-specific software and phone systems.
• Strong reliability, punctuality, and dependability.

Education And Experience

• A high school diploma or GED is required.
• Previous receptionist, administrative assistant, customer service, or office experience is preferred.

Benefits

• Hourly wages based on experience, starting at $17.00 - $20.00 an hour.
• Health, dental and vision insurance is available.
• Sick time.
• 401(k) with employer match.
• A great atmosphere and team culture!

Company Description

A-1 Chipseal Co. & Rocky Mountain Pavement is an Equal Employment Opportunity Employer. Founded in 1992, A-1 Chipseal Co. is a Denver-based asphalt maintenance and pavement preservation company. Over the last 30 years, the company has grown through strategic expansion, adding concrete, milling, and asphalt materials capabilities while extending its chip seal operations into Western Colorado with the newest acquisition in May 2026. Specializing in preventive maintenance, A-1 resurfaces streets, roads, parking lots, and highways, completing projects for cities, counties, and CDOT across the Front Range.