Receptionist 2

First point of contact for guests and broad administrative/database support for the Department, Administrative Services, and ad hoc projects. Ensures an efficient and professional front desk operation.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person or conference room.
• Answer, screen, and forward incoming phone calls.
• Ensure the reception area is tidy and presentable.
• Process catering requests to meet specific delivery times.
• Provide basic and accurate information in person and via phone/email.
• Receive, sort, and notify recipients of daily mail/deliveries (FedEx, UPS, USPS, DHL Ground).
• Process weekly breakroom supplies and notify facilities of arrival.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
• Order department supplies and keep an inventory of stock.
• Update calendars, conference room schedules, schedule meetings in coordination with the admin team, and handle shuttle requests.
• Provide backup support as needed with the Admin team.
• Participate in special projects and tasks.

Requirements

• Minimum of 1 year’s experience working in an administrative role.
• Professional attitude and appearance, strong customer service skills.
• Proficient in Microsoft Office programs (Outlook, Excel, Word, Visio).
• Excellent organizational skills, including the ability to prioritize and coordinate multiple tasks.
• Excellent written and verbal communication skills, including professional phone etiquette.
• Excellent interpersonal skills with the ability to effectively interact with internal and external business partners and staff at all levels.
• Self-motivated professional with good communication and interpersonal skills.
• Able to coordinate several projects to successful completion with little or no supervision.
• Responds promptly to shifts in direction, priorities, and schedules.
• Uses sound judgment and problem resolution skills, often makes decisions in supervisor’s absence.
• Execute with a high level of confidentiality, integrity, discretion, and judgment.
• Thinks strategically and is proactive.

Pay

The typical base salary for this position is expected to be between $36,000 and $58,000 per year. The final base salary will be determined on an individual basis, taking into consideration experience, skills, knowledge, education, and/or certifications.

Benefits

• Competitive base salary.
• Performance-based annual bonus eligibility.
• 401(k) retirement savings plan.
• Tuition reimbursement for eligible education programs.
• Comprehensive medical, dental, and vision coverage with access to leading providers.
• Mental health resources and employee wellness support programs.
• Company-paid life and disability insurance.
• Paid time off (PTO) and company-paid holidays.
• Parental leave and family care support programs.
• Structured training programs and on-the-job learning opportunities.
• Matching gifts and volunteer programs to support causes you care about.

Full benefits and eligibility vary by work location.