Receptionist/Administrative Professional 2

What You'll Do

• Greet and assist visitors;
• Sorts and distributes mail;
• Relieves superior of routine administrative duties;
• Makes recommendations regarding program activities;
• Maintains Compliance & Enforcement’s policies & procedures;
• Supports all Compliance & Enforcement supervisors with routine administrative duties;
• Answers all incoming telephone calls & routes to appropriate person or division;
• Routes all incoming correspondence to proper personnel;
• Answers pharmacy related questions;
• Maintains investigative files & evidence;
• Monitors & reviews Compliance & Enforcement email boxes;
• Receives complaints from the public & other various sources;
• Enters complaints into the Board of Pharmacy’s records management system;
• Maintains logs of statistical information;
• Updates inspection data base;
• Requests reports, records, legal documents, journal entries, & law enforcement sensitive information;
• Prepares monthly reports & summaries;
• Schedules meetings & presentations;
• Books reservations;
• Arranges travel;
• Assists in preparing materials for field staff meetings;
• Prepares education materials for presentations;
• Updates licensing staff on inspections or changes in licensing status;
• Responds to requests from public, outside agencies, field staff, & other Board divisions;
• Supports field staff with obtaining supplies & equipment;
• Orders Compliance & Enforcement supplies & equipment;
• Assists in orientation of new employees;
• Maintains minutes of Compliance & Enforcement meetings.

About the Role

The State of Ohio Board of Pharmacy serves as the single State agency responsible for administering and enforcing laws governing the practice of pharmacy and the legal distribution of drugs. This position involves serving as a front desk receptionist, assisting with administrative tasks, and supporting the Compliance & Enforcement team.

Responsibilities

Supports the Compliance & Enforcement team with administrative duties, handles customer inquiries, and maintains various databases and records.

Requirements

Minimum qualifications include 18 months of experience or training in a secretarial/administrative professional field, or completion of associate core coursework in secretarial science or business office applications from an accredited career school or community college, or 6 months of experience as an Administrative Professional 1, 16871, or equivalent of minimum class qualifications for employment.

Qualifications

Reasonable accommodations will be provided upon request. Applicants must contact the Human Resources Office at hr@pharmacy.ohio.gov for assistance.

Skills

• Administrative Support/Services;
• Organization;
• Pharmacy Board;
• Customer Research;
• Clerical & Data Entry;
• Customer Service;
• Operational and Administrative Support;
• Attention to Detail;
• Customer Focus;
• Verbal Communication;
• Confidentiality.

Benefits

No specific benefits are mentioned in the job posting.

Pay

The starting salary will be set at Step 1 of the pay range, which is $23.65 to $28.76 per hour.

Schedule

The position is full-time with a work schedule of 40 hours per week.

Agency Overview

The State of Ohio Board of Pharmacy acts efficiently, consistently, and impartially in the public interest to pursue optimal standards of practice through communication, education, legislation, licensing, and enforcement. The Board consists of nine members appointed by the Governor for terms of four years, eight of whom are licensed pharmacists representing different phases of pharmacy practice, and one member representing the public. The Board's staff of 90 employees is responsible for carrying out the day-to-day operations and responsibilities of the Board.

Unposting Date

The job posting will be unposted on August 1, 2026, at 11:59 PM.