Receptionist/Secretary II

About the role

Under the direct supervision of the ECSS Administrative & Office Coordinator, performs clerical functions; provides appropriate information and direction; courteously greets telephone callers and visitors; facilitates the flow of incoming and outgoing communication; and types and/or organizes reports and correspondence. Provides clerical/administrative support to the ECSS program and to other departments on an as-needed basis.

Responsibilities

• Greets visitors, maintains an awareness of visitors' and/or callers’ needs. Provides answers to routine inquiries and other information as appropriate and as assigned.
• Operates telephone/intercom system, courteously screens all calls in order to transfer calls to appropriate persons.
• Types and proofreads reports, letters, and routine correspondence as required.
• Sorts and routes incoming mailings and organizes folders and files.
• Proofreads and types out correspondence for the ECSS program; other duties may include preparing Excel worksheets.
• Maintains the program directory, phone lists, room schedules, sign-in sheets, and travel log.
• Maintains a neat, clean business attire and appearance.
• Maintains confidentiality of all information processed.
• Maintains courteous, professional, and effective working relationships with employees at all levels, clients, vendors, and representatives of external organizations.
• Assists in preparing for events, meetings, and tours as required.
• Performs other clerical tasks or special projects as assigned.

Requirements

• High school diploma or GED.
• 2 years of business/secretarial training and experience.
• Working knowledge of Microsoft Office applications.
• Must type accurately at 50-55 words per minute.

Skills & Abilities

• Ability to work with a wide range of personalities in a courteous, effective, and efficient manner.
• Good verbal communication skills, and proper use of grammar and sentence structure.
• Understand and follow office safety-security practices.
• Ability to work with minimum supervision.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to clients and other employees.

Physical & Environmental Demands

• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee frequently is required to sit.
• The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.
• The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The noise level in the work environment is usually moderate; work is performed in either an office or a classroom environment.

Pay

$21.55 hourly

Benefits

• Paid vacation
• Paid sick time
• 12 paid holidays
• Medical
• Dental
• Vision
• 403(b) Plan
• Life insurance
• Long-term & short-term disability
• Employee assistance program (EAP)
• Family medical leave
• Tuition reimbursement

Benefit options and eligibility vary by full-time and part-time positions.