Receptionist/Clerk II

At Benchmark, we are driven by our purpose: to innovate for a healthier, safer, and better-connected world to create a brighter future. When you join us, you become part of a team passionate about making a meaningful impact across various sectors, including commercial aerospace, defense, advanced computing, next-generation communications, complex industrials, medical, and semiconductor capital equipment. We prioritize career growth, fostering a culture that ensures you reach your full potential. Your work is purpose-driven, enabling you to create a positive impact on the world and make your career truly meaningful. You’ll be part of a collaborative and inclusive team that values your ideas and contributions.

About the role

Under general supervision, you will answer all incoming calls on the multi-line telephone system, transfer calls, page employees, greet customers, vendors, and visitors, and provide applicants with employment applications. You may substitute in other departments or contribute to project work with guidance. Additional duties may include mail sorting, operation of document reproduction machines, faxing, inventory of office MRO supplies (envelopes, pens, inks, folders, etc.), and other administrative tasks.

Responsibilities

• Answer all incoming calls on multi-line telephone system; transfer calls or page employees as needed
• Greet customers, vendors, visitors, and job applicants in a friendly, professional manner
• Maintain position coverage in the main lobby desk except as relieved for breaks
• Assist in distributing and retrieving ESD protective wear/devices and safety glasses from visitors
• Ensure all visitors have BEI escorts before entering the main facility area
• Provide employment applications to walk-in job candidates
• Provide special administrative support to various departments and maintain confidentiality of this information
• Secure the reception area at the close of each shift
• Coordinate incoming and outgoing mail and operate related processing equipment
• Coordinate ordering and distribution of office supplies and operate duplicating, faxing, and other general office equipment

Requirements

• High School Diploma or equivalent
• 6 months to 1 year of experience in a company receptionist role
• Demonstrated ability to maintain confidentiality
• Ability to support an all-shift production atmosphere
• Excellent written and verbal communication skills
• Effective interpersonal and multitasking skills
• Strong organization, prioritization, and attention to detail
• Ability to work with diverse groups and exercise discretion, confidentiality, independent judgment, and professionalism
• Ability to work with minimal supervision and guidance
• Understanding of and ability to use continuous improvement tools
• Strong customer service and client focus
• Working knowledge of productivity tools, including Microsoft Office products and WebEx conferencing software

Schedule

• Full Time
• Shift 1: Monday - Friday, 7:30 AM - 4:00 PM
• Physical Location: Santa Ana, CA

Pay

Compensation Range: $16.90 to $24.29 USD. Many factors are considered in compensation decisions, including but not limited to skills, certifications, licensures, experience, training, incumbent data, and other business needs.

Benefits

• Comprehensive benefits package, including a Bonus Plan and 401(k)
• Paid Time Off
• Health, Dental, and Vision Insurance (based on scheduled hours)
• Benchmark complies with applicable state and local employee leave laws