Reception

Swingers is a global hospitality and leisure brand dedicated to creating immersive, one-of-a-kind venues that offer premium guest experiences through unparalleled hospitality, healthy competition, and serious fun. The unique crazy golf experience, originally founded in London, transforms traditional mini-golf into an exciting game enhanced with DJs, craft cocktails, and gourmet street food, creating the ultimate competitive adventure. After establishing its roots in the UK, Swingers successfully expanded into the US, with locations in New York City’s NoMad, Washington D.C.’s Dupont Circle, Las Vegas, and soon-to-open venues in Boston and beyond.

About the role

The Reception team is responsible for greeting guests, selling golf, coordinating golf tee off timings for all guests, and providing guidelines and instructions to ensure each guest is equipped with the information they need to enjoy Swingers to its full potential. Reception enables the delivery of the Swingers guest experience through great communication and coordinating effectively with management while adhering to the Swingers ethos, policies, and procedures.

Responsibilities

• Greet guests and sell golf experiences
• Coordinate golf tee off timings for all guests
• Provide guidelines and instructions to guests
• Communicate effectively with management and team members
• Adhere to Swingers ethos, policies, and procedures

Requirements

• Minimum 6 months experience in a busy environment in the hospitality industry
• Hotel Front Desk and/or Maitre D' experience is a plus
• Passion for hospitality and a desire to grow within the company
• Ability to work under pressure and to a high standard
• Capability to meet the physical and scheduling demands of the position, including walking, standing, or lifting heavy items for extended periods, and working nights, weekends, and holidays
• Must be on premises to perform all work requirements

Necessary reasonable accommodations based on disability, pregnancy, gender identity, sincerely held religious beliefs, or any other characteristic protected by federal, state, or local law will be provided so that employees can perform the essential functions of their jobs, so long as such accommodations do not pose an undue hardship.

Skills

• Fast-Paced Experience
• Microsoft Office
• Reservations System
• Organization Skills
• Guest Experience
• Hospitality

Benefits

• 2 weeks of paid time off for all team members, plus additional days as you grow with the company
• Free Telemedicine for all team members
• 2 Health Plan options, with coverage starting at $10.99/week, plus Dental and Vision benefits
• 401k plans so you can invest in your future
• Voluntary Life and Short Term Disability benefits
• Access to Swingers Benefits Hub, which provides exclusive discounts on every-day purchases
• Easy to use Pre-Tax Transit & Parking benefits so you can save on your daily commute
• Flexible Spending Accounts (FSA) & Dependent Care options
• 8 weeks of Swingers Paid Parental Leave after 1 year of employment
• Generous Referral Bonus options available to all team members, plus additional bonus opportunities throughout the year
• Free golf

Pay

$21.00 per hour