Receiving Lead

About the role

O'Toole's Garden Centers is seeking a hands‑on, organized, plant‑savvy Receiving Lead to oversee the intake of inventory, ensure accurate receiving, care for plants, and support smooth store operations. You’ll be one of the first people to see products arriving at the store, helping account for millions of dollars in inventory and keeping the receiving area running efficiently.

Current O'Toole's team members must submit their application by October 7, 2026. Internal and external candidates are encouraged to apply.

Responsibilities

You’ll be the first eyes—and often the first hands‑on—on incoming products. Your job is to keep receiving accurate, organized, safe, efficient, and ready for whatever our busy season throws at us.

• Receive and count incoming products with ninja‑level accuracy.
• Make sure products are received according to our standard operating procedures.
• Identify and report damages and shortages.
• Make sure invoices are properly signed and documented.
• Complete and track claims for damaged or missing products through resolution.
• Communicate product delays and availability changes.
• Work with management to maintain appropriate inventory levels.
• Coordinate receiving schedules with vendors.
• Create and maintain a receiving calendar the whole team can actually understand.
• Keep vendor pickups, storage, racks, and breakdown removal organized.
• Maintain a receiving area that is clean, orderly, and ready for action.
• Work with management to assess arriving plants for health and retail readiness.
• Help ensure plants receive proper care and watering during arrival and unloading.
• Get products safely and efficiently to the appropriate departments.
• Help protect the quality of our products from the moment they arrive.
• Communicate clearly, professionally, and enthusiastically.
• Build positive working relationships with vendors, drivers, delivery teams, and coworkers.
• Help encourage strong communication throughout the receiving process.
• Bring solutions—not just problems—to the table.
• Take on special assignments from management.
• Attend staff meetings.
• Participate in training and development.
• Help make sure health and safety practices are followed.
• Follow O'Toole's policies and procedures.
• Live our O'Toole's Core Values every day.

Requirements

Must‑haves:

• High school diploma or equivalent.
• At least 1 year of supervisory experience.
• At least 2 years of shipping/receiving warehouse experience.
• Strong knowledge of annuals, perennials, and tropical plants.
• Experience operating a forklift, pallet jack, and electronic pallet jack.
• Strong work ethic and independent problem‑solving skills.
• Ability to prioritize when deliveries—and plants—start coming in fast.
• Excellent organization, planning, and accuracy.
• Ability to create and follow processes that keep receiving efficient during our busiest seasons.
• Strong computer skills, including Microsoft Office and Google tools, with the ability to learn new systems quickly.
• Full‑time availability of 36+ hours per week, including weekends. During peak season, weekend availability is required.
• Ability to lift and move products weighing up to 50 pounds.
• Ability to stay on your feet throughout your shift.
• Ability to speak, read, and write fluent English.
• Commitment to O'Toole's Core Values.

Nice‑to‑haves:

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