Rebate Coordinator

Responsibilities

• Runs and submits monthly rebate reports to vendors via EDI and Excel.
• Tracks rebates and follows up on any that are pending prior to month end.
• Works with vendors each month to receive and process rebate credits.
• Works with accounting to properly enter and apply the credits.
• Forwards details on any rebate credits that have been pending for 90 days.
• Reconciles credits and researches rebate discrepancies.
• Maintains electronic archive system of rebate documentation.
• Affords assistance to the contract coordinator with loading and maintaining customer contracts in the Eclipse system.
• Runs and distributes monthly contract expiration reports.
• Serves as a first-level resource for answering rebate and contract questions and troubleshooting problems in the Eclipse system.
• Maintains monitoring of the pricing department e-mail group and responds to rebate-related requests.
• Answers and manages incoming phone calls, including checking and responding to voice messages.
• Maintains appropriate electronic messaging (Outlook & operating system) in an appropriate and timely manner.
• Uses appropriate forms of written communication both internally & externally.
• Maintains a working knowledge of required software applications and utilizes software for appropriate means of communication.
• Quickly finds common ground and solves problems for the good of all.
• Easily gains trust and support of others.
• Encourages collaboration and is viewed as a team player.
• Cross-trains with other pricing department associates
• Maintains a positive working relationship with branch and corporate staff

Qualifications

• Minimum of two (2) years of experience in general office work.
• Proven proficiency in general personal computer applications, including Microsoft Office software, with advanced skills in Excel and Word.
• Ability to navigate and utilize the Internet in performing job functions.
• Proven proficiency in data entry.
• Commitment to and demonstration of high ethical standards governing professional behavior and interactions.
• Strong customer service orientation with internal and external customers and vendors.
• Demonstrated ability to communicate clearly in written and verbal formats.
• Ability to develop strong interpersonal working relationships and work both independently and in a team environment.
• Demonstrated time management and organizational skills, including an ability to plan and manage multiple priorities simultaneously.
• Proven attentiveness to detail coupled with problem analysis and resolution skills.
• Ability to maintain flexible working hours to meet department needs.
• Ability to travel to the corporate office as needed.