Real Estate Coordinator

Major Duties/Responsibilities

• Send program requirements to real estate agents, work with agents to ensure compliance
• Obtain closing agent contact information
• Send invoices to closing agents and/or customers, confirm receipt
• Track the status of real estate listings
• Follow up on outstanding funds after closing or cancellation of file
• Communicate with real estate agents and customers via phone and email
• Provide accurate and timely communication to all parties involved in transaction
• Work with providers, client, and Manager as needed to resolve problems
• Maintain 2 Hour Turnaround time for all communications
• Place orders with local title and closing providers
• Image documents and set system tasks
• Track and follow up on all outstanding items to meet or exceed service levels
• Assist Document Management team with sending deed packages to customers and closing offices

Experience/Qualifications

• High School Diploma Required
• Required computer skills: MS Excel, Word, Outlook
• Excellent written and verbal communication skills
• General Knowledge of the life cycle of a real estate transaction
• Financial or Real Estate Closing related experience preferred