Jobs · Information Technology · Massachusetts

RBT Site Manager Workcrew

ServiceNet · Springfield, MA · 1 mo ago
On-siteInformation Technology$19.57–$24.93/hrFull-time

About the role

ServiceNet is seeking a compassionate and dedicated leader to serve as RBT Site Manager for our Work Crew Community Based Day Supports (CBDS) program. This role is more than just a job — it's an opportunity to make a meaningful impact in the lives of adults with developmental disabilities by helping them build skills, gain work experience, and connect with their communities.

Responsibilities

  • Provide on-site clinical oversight of all program activities, including work crew, ADL training, life skills workshops, wellness, and community outings.
  • Provide 1:1 coaching for individuals with higher needs, ensuring success in community and work settings.
  • Ensure the safety and well-being of all participants at all times, following risk management and emergency procedures.
  • Support Day Counselors in implementing individualized support plans and behavior support plans.
  • Lead and collaborate with the Day Counselor – Job Coach team to ensure smooth daily operations.
  • Track participant information and complete required documentation.
  • Guide Behavioral Support & Training – Coach, train, and support program staff in behavior plan implementation, clinical protocols, and best practices, serving as a liaison with the clinical team and families.
  • Ensure Clinical Quality & Data Integrity – Collect, review, and maintain accurate behavioral data and clinical documentation while supporting staff in proper data-collection practices.
  • Support ISPs & Risk Management – Participate in ISP development, assist with assessments and crisis planning, and respond to behavioral incidents using approved interventions and reporting procedures.
  • Maintain Ethical & Regulatory Compliance – Adhere to RBT ethical standards, supervision and scope-of-practice requirements, and ensure program operations meet all clinical, regulatory, and documentation expectations.

Requirements

  • High school diploma or GED.
  • RBT certification (or willingness to obtain within 30 days).
  • Ability to maintain RBT ethics and supervision requirements.
  • PABC, MAP, First Aid, and CPR (or willingness to obtain upon hire).
  • Strong communication, leadership, and problem-solving skills.
  • Valid driver’s license and reliable transportation.
  • Ability to pass CORI and background checks.

Qualifications

  • Associate’s or bachelor’s degree in a related field.
  • 2–3 years of experience supporting individuals with developmental disabilities or brain injuries.
  • Experience in day program, CBDS, or community-based services.
  • Familiarity with DDS regulations, HSCIS documentation, and data-based decision-making.

Skills

Strong communication, leadership, and problem-solving skills.

Benefits

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunity

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