Site Manager

Responsibilities

• Oversee business, financial, and customer service activities for the site, reporting to the Regional Manager/Director.
• Review accuracy of financial reporting, accounts payable, accounts receivable, general ledger, capital expenditures, payroll, and other financial functions.
• Assist in the preparation of the annual budget.
• Establish priorities and long‑term planning to support the company’s strategy and vision; adjust work methods and processes as needed.
• Manage and adhere to customer contracts, ensuring high levels of customer satisfaction and quality standards.
• Direct operational and administrative activities, including work assignments, performance evaluations, hiring, and career development for technical and office personnel.
• Represent the company on‑site and conduct regular relationship meetings with contract customers, including corporate‑level contacts.
• Facilitate monthly staff meetings, either personally or by delegating.
• Motivate employees, maintain morale, and ensure timely completion of employee reviews.
• Ensure compliance with company training programs, quality standards, and OSHA, state, local, and company safety regulations.
• Coordinate safety matters with the Company Safety Officer and assign a Site Safety Representative.
• Maintain site morale and customer satisfaction by balancing customer needs with company interests.
• Perform additional duties or assignments as required by management.
• Work a flexible schedule as needed.

Minimum Qualifications

• Four‑year college degree in a business‑related discipline and/or four years of equivalent work experience in a related field.
• Ability to read, write, speak, and understand English.

Preferred Qualifications

• OSHA 10‑hour or 30‑hour certification.
• Documented experience in project management or organizational development.
• At least four years of leadership experience, or four years in a service industry, or four years preparing and managing budgets.
• If none of the above is met, a combined six years of experience across the three areas.
• Supervisory experience in an airport environment.

Additional Skills and Knowledge

• Accountability for actions and results.
• Analytical thinking and problem‑solving.
• Customer‑focused service while following company procedures.
• Adherence to company values and standards.
• Goal‑oriented with ability to achieve predetermined results.
• Sound decision‑making using available information.
• Effective relationship building with customers and co‑workers.
• Organizational and systematic work methods.
• Ability to work with diverse individuals regardless of race, gender, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, veteran status, medical condition, or job type.
• Strong interpersonal skills for interacting with varied personalities.
• Resource management to complete assignments.
• Identification and correction of safety‑affecting conditions.
• Credibility and truthfulness in the workplace.
• Clear oral and written communication.
• Ability to work under pressure and meet time constraints.
• Timely completion of required training.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint), email, and standard office equipment.

Other Requirements

• Valid driver’s license and insurability under the company’s insurance policy.
• Compliance with the ELS Drug and Alcohol policy.
• Ability to obtain and maintain an Airport Security badge.

Physical Demands

• Frequent lifting/carrying, standing, walking, sitting, handling/fingering, and outward reaching (≤ 10 lb).
• Infrequent reaching above shoulder, climbing/balancing, crawling, squatting, stooping, bending, or kneeling.
• Occasional lifting of 10–20 lb; infrequent lifting of 21–50 lb or 51+ lb.
• Occasional push/pull of 10–20 lb; infrequent push/pull of 21–50 lb or 51+ lb.
• Occasional driving.
• Vision (near and distance) and hearing requirements.

Work Environment

The role involves both office settings and various locations on airport property, which may include exposure to dust, dirt, moving machinery, temperature changes, heights, and noise levels below OSHA minimums. Use of personal protective equipment (PPE) is required.