Rail Link Control Center Chief (SDA)

About the role

Learn how Metro connects you with what matters. This position is open to current Career Service Rail King County employees that have successfully completed their probationary period.

Responsibilities

• Oversee and supervise an assigned area within Rail Operations, including specific assignments in Operations, LINK Control Center, and Streetcar to achieve timely and cost-efficient service delivery consistent with established performance improvement goals and service level requirements.
• Communicate effectively with a diverse employee work group, proactively solve problems that impact service delivery and encourage a safety culture while inspiring high standards of customer service excellence.
• Motivate employees through building respect and trust.

Requirements

• Two (2) years of experience in a transit operations environment OR any equivalent combination of experience and education which provides the applicant with the skills, knowledge and ability required to perform the duties of this position.
• Demonstrated ability in complying with applicable safety standards and requirements as it applies to a public transit system.
• Ability to accurately use Rail SCADA Systems including Emergency Ventilation System, Building Management System, Train Control System and Emergency Management Panels; as well as the ability to operate the SCADA based Traction Power Substation and train signal controls.
• Intermediate computer skills with knowledge of Microsoft Office applications, such as Outlook, Word, Excel, and Teams.

Qualifications

• Knowledge and experience in the application of federal and state laws, rules, regulations, and labor union contracts.
• Supervising, leading, selecting, and coaching a highly talented employee group, recognizing the importance of building relationships and trust with employees, and being excited and motivated to manage our diverse employee team.
• Familiarity with human resource and leadership concepts and principles, with dedication to employees and the management of their performance and development of their skills.
• Operational knowledge of public transit systems or transit tunnel operations.
• Working knowledge of SCADA & CCTV systems, and radio communication technology and terminology.

Skills

• Ability to resolve conflict, solve problems, and listen effectively.
• Ability to learn principles and techniques of curriculum planning, training needs assessments, testing and training program development; ability to assess employees' technical proficiency and productivity issues that may be addressed through coaching and training.

Safety Sensitive

• This position is considered safety-sensitive. Applicants for positions defined as safety-sensitive are required to undergo drug testing prior to employment and, subsequent to the commencement of employment, will be subject to random, post-accident, reasonable suspicion, return to duty and follow-up drug and alcohol testing in compliance with Federal DOT alcohol and controlled substances testing program protocols.

Who May Apply

This position is open to internal King County Metro Rail Career Service candidates who have successfully passed their probationary period in their current Career Service position who meet the requirements for the position. This recruitment will be used to fill one (1) Special Duty Assignment (SDA) Transit Chief -Rail Operations (LCC) position. This SDA position is anticipated to last up to twelve (12) months with the possibility of extension. This recruitment may also be used to establish an eligibility list to fill future SDA opportunities that may occur over the next twelve (12) months from the establishment of the list, at the discretion of the hiring authority.

Work Schedule

• The position is anticipated to be full time, assigned 40 hours per week. Employees must be able to work any of the three shifts (day, swing, or graveyard).
• Work schedule may include non-standard work hours including evenings, weekends and holidays as needed.
• This position is part of a workgroup that provides 24 hours a day, 7 days a week, 365 days a year support.
• This position is exempt from the provisions of the Fair Labor Standards Act, and is therefore not eligible for overtime pay.

Necessary Special Requirements

• Valid driver’s license with acceptable driving history or the ability to obtain a WA state license within 30 days of hire.
• Ability to successfully complete National Incident Management System (incident command system) training.
• Ability to obtain LCC qualification and annual re-certification.