Radiology Clinical Facilitator

Responsibilities

• Aids patients pre and post diagnostic exams, performs clerical duties including scheduling, maintains high quality services; thus, leading to the best possible patient experience.
• Communicates effectively with patients/families and all care providers.
• Interacts with staff and providers, in a manner that promotes positive working relationships.
• Checks the order for complete information and appropriateness criteria.
• Schedules exams as needed.
• Obtains sufficient information to determine whether the procedure should be performed immediately or within a specific time frame.
• Adheres to established section and organizational protocols, QA guidelines, and regulatory requirements.
• Assist with coordinating work assignments to ensure a smooth workflow.
• Sets up the imaging room to coincide with the examination being performed to include the use of proper isolations precautions when needed.
• Verifies two patient identifiers.
• Provides quality customer service, explains exams to patients in a clear manner, and provide information and resources to patient and family.
• Safely transfers patient to and from beds, stretchers, and wheelchairs utilizing multiple lifting devices.
• Positions the patient, ensuring patient comfort and modesty.
• Rotates within departments and clinics for proper coverage.
• Notifies appropriate staff when equipment malfunctions.
• Assists patients with limited mobility pre and post exams e.g., gowning, dressing or with DME equipment etc.

Qualifications

• Demonstrates the ability to support the mission, vision and patient promise throughout all interactions, the UT Health Way.
• Demonstrates creativity and alternative thinking; able to develop new ideas supportive of the UT Health Way.
• Demonstrates analytical thinking – this role requires analyzing information and using logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner.
• Proficient computer skills using Microsoft Office and database programs.
• Physically able to transport patients by wheelchair/stretcher and provide patient lifting assistance.
• Medical terminology
• Preferred experience with excellent verbal, written and interpersonal communication skills.
• High school diploma or GED is required.
• Associate’s degree preferred.
• Two (2) years of previous radiology imaging or medical practice experience preferred.