Radio Dispatcher (PN: 20047042)

What You’ll Do At DBH Operates switchboard attendant/radio communication equipmentHandles phone calls, intercom, paging system, two-way radio systemHandles emergencies and alerts as neededProcess call offs and logs all long-distance callsMonitors fire alarm systems and generator alarmsPreform miscellaneous clerical and customer service dutiesIssues keys and visitor's badgesAct as receptions Maintains visitor logs, maintains files and recordsDistribute newspapers This is an hourly position covered by the OCSEA/AFSCME bargaining unit (union), with a pay range of 5 on the OCSEA Pay Range Schedule. Normal working hours are 1st shift (6:00am to 2:00pm), 2nd shift (2:00pm to 10:00pm), and 3rd shift (10:00pm to 6:00am) and may work weekends and holidays as needed. This position is located at our Northwest Ohio Behavioral Healthcare location, located at 930 South Detroit Avenue Toledo, Ohio 43614-2701. Unless required by any applicable union contract and/or requirements of the Ohio Revised Code, the selected candidate will begin at Step 1 of the pay range schedule listed above, with an opportunity for pay increase after six months of satisfactory performance and then a yearly raise thereafter. Position Qualifications Formal education that includes reading, writing & speaking English. OR The equivalent of Minimum Class Qualification For Employment noted above. Job Skills: Dispatch Technical Skills: Dispatch, Public Relations, Public Safety, Security, Telecommunication Systems Professional Skills: Confidentiality, Critical Thinking, Customer Focus, Listening, Observation Required Educational Transcripts Official transcripts are required for all post-secondary education, coursework, or degrees listed on the application. Applicants must submit an official transcript before receiving a formal employment offer. Failure to provide transcripts within five (5) business days of the request will result in disqualification from further consideration. Transcripts printed from the institution’s website will not be accepted. The Ohio Department of Behavioral Health reserves the right to evaluate the academic validity of the degree-granting institution. Organization Behavioral Health – Northwest Ohio Behavioral Healthcare Agency Contact Name and Information Donita 419-381-1881 Unposting Date Sep 21, 2026, 11:59:00 PM Work Location Northwest Ohio Psych Hosp Primary Location United States of America-OHIO-Lucas County-Toledo Compensation $21.48 Schedule Part-time Work Hours Variable Classified Indicator Classified Professional Skills Critical Thinking, Customer Focus, Listening, Confidentiality, Observation Agency Overview Radio Dispatcher Who We Are At the Ohio Department of Behavioral Health (DBH), we strive to exemplify The Heart of Hope for individuals and families affected by mental health and substance use disorders. We proudly employ over 2,800 dedicated employees across our six inpatient behavioral health hospitals, Ohio Pharmacy Services, Ohio's prison systems, and the central office located in the James A. Rhodes State Office Tower in Columbus, OH. DBH Values Service-Oriented (Person Centered, Solution Oriented, Customer Service Focused) Collaborative (Approachable, Reasonable, Transparent) Value Driven Innovative (Yes Before No) Strong Sense of Urgency Our team of highly qualified professionals advances a critical system of behavioral healthcare in Ohio that helps people be well, get well, and stay well. Join our collaborative, service-oriented environment, where you will be respected and valued. The Ohio Department of Behavioral Health (DBH) is proud to be an Ohio Recovery Friendly Workplace, committed to supporting the well-being of all employees, including those in recovery. We foster an inclusive, stigma-free environment where individuals impacted by mental health and substance use challenges are valued, supported, and empowered to thrive. Our workplace culture promotes wellness, second-chance hiring, and recovery-informed policies that reflect our mission to serve Ohioans with compassion and respect, both in the community and within our own team.