Dispatcher
American Residential Services · North Charleston, SC · 2 wk ago
On-siteManagement$21–$25/hrFull-time
Join ARS, the nation’s largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience.
Pay
$21 - $25 per hour
Schedule
- Full-time, year-round work
- FLEXIBLE AVAILABILITY REQUIRED: ability to work shifts as early as 8am and as late as 8pm, as well as weekends
- Must report daily to the office (not a remote position)
Benefits
- Weekly pay via direct deposit
- Paid training and onboarding
- Insurance available after 31 days
- Low-cost medical (as low as $5/week)
- Dental, vision, HSA/FSA
- 401(k) with company match
- 13 days PTO + 8 paid holidays
- Company-paid life insurance
- Clean office environment with strong team culture
- Career growth within a national service network
Responsibilities
- Ensure service technicians are dispatched efficiently and customer needs are met promptly
- Manage call flow from our service platform
- Coordinate scheduling and guide field teams throughout the day
Strong communication and local area knowledge are key to success in this role.
Qualifications
- Prior dispatch, scheduling, or call center experience
- Proficiency in Microsoft Office and multi-line phone systems
- Familiarity with local geography to support route planning
- Flexibility to work assigned shifts and weekend rotations as needed
- Must pass background check and drug screening