Dispatcher

We are looking for a Dispatcher to support daily transportation operations by serving as a central point of communication for drivers. This contract to hire opportunity is ideal for someone who thrives in a fast-paced environment, can manage multiple conversations at once, and brings strong customer service and coordination skills. In this role, you will help drivers navigate route, payroll, and safety-related questions while keeping information organized and responses timely. Strong Microsoft Office proficiency and comfort with message-based communication are important for success. Responsibilities:• Serve as the primary communication link for a group of approximately 35 to 50 drivers, providing timely support throughout the workday.• Respond to driver questions related to pay, route challenges, and safety matters, ensuring concerns are addressed accurately and efficiently.• Monitor and manage a high volume of written communications, using messaging platforms as the main method of interaction with drivers.• Handle occasional phone conversations when issues require direct discussion or immediate clarification.• Coordinate with operations and other internal teams to resolve driver concerns and keep daily activities moving smoothly.• Maintain clear and organized records of communications, updates, and issue resolution using Microsoft Office tools and internal systems.• Assist in addressing logistics-related disruptions by gathering details, sharing updates, and helping drivers stay informed.• Support a service-focused environment by communicating professionally, calmly, and effectively in time-sensitive situations • Previous experience in dispatch, logistics coordination, or a transportation support role.• Strong customer service skills with the ability to communicate professionally in both written and verbal formats.• Strong skillset with numbers, math, formulas.• Comfortable managing a large volume of driver interactions, especially through messaging-based communication tools.• Working knowledge of Microsoft Office, including the ability to track information and maintain organized documentation.• Ability to prioritize multiple issues at once and make sound decisions in a fast-paced operations setting.• Experience handling payroll-related questions, route support, or safety concerns is preferred.• Familiarity with computer-aided dispatch systems or similar logistics support platforms is a plus. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.