Jobs · Management · Texas

Dispatcher

University of North Texas · Denton, TX · 2 days ago
On-siteManagementInternship
We need to output HTML fragment with headings

for sections present: About the role? Actually we have "About Us - Values Overview", "Department Summary", "Position Overview", "Minimum Qualifications", "Knowledge, Skills And Abilities", "Preferred Qualifications", "Job Duties", "Physical Requirements", "Environmental Hazards", "Work Schedule", "Driving University Vehicle", "Security Sensitive", "Special Instructions", "Benefits". But we must only include sections when posting has real, specific content; we should not include filler like "commensurate with experience". Also we must not repeat job title as heading. We must not include Job ID etc. We must remove boilerplate like EEO, navigation, legal, etc. Also remove application instructions? The instruction says remove application instructions. There's "Special Instructions Applicants must submit a minimum of two professional references..." That's application instruction, should be removed. Also "Benefits For information regarding our Benefits, click here." That's not specific benefit details, just a link; we should not create Benefits section unless posting actually states them. It only says click here for info, no actual benefits listed. So we should omit Benefits section. We need to include sections with real content: About Us - Values Overview (we can call heading About Us or About the role? The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). They gave examples but we can use other headings if appropriate? Probably we should stick to those headings where applicable. But we have content like "About Us - Values Overview" which is about the organization, not exactly "About the role". Could map to "About the role"? Might be okay to use "About Us". However instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those as examples. Safer to use those standard headings where possible. Let's map: - About Us - Values Overview -> could be "About the role"? Not exactly. Maybe we can omit? But it's substantive info about the organization. Could use "About Us". The instruction didn't forbid other headings; just gave examples. I'd include a heading like "About Us". Use

About Us

. - Department Summary -> could be "About the role"? Not exactly. Maybe "Department Summary" as heading. - Position Overview -> could be "About the role". Use

About the role

with content from Position Overview. - Minimum Qualifications ->

Requirements

or

Qualifications

. Use Requirements. - Knowledge, Skills And Abilities ->

Skills

. - Preferred Qualifications -> maybe also under Qualifications? Could combine? But we can have a separate

Preferred Qualifications

if content present. It's specific. - Job Duties ->

Responsibilities

. - Physical Requirements -> maybe under Requirements? Could be its own

Physical Requirements

but not in examples. Might be okay. - Environmental Hazards -> maybe not needed if no adverse conditions; but we have statement "No adverse environmental conditions expected." That's specific but maybe we can include under Physical Requirements or omit as filler? It's not filler; it's a statement. Could include under Physical Requirements. - Work Schedule ->

Schedule

with content "Shiftwork (Nights. Weekends, Holidays)". Note punctuation: "Shiftwork (Nights. Weekends, Holidays)" maybe a typo; we keep as is. - Driving University Vehicle Yes -> maybe under Requirements? Could be a note. Could include under Requirements or separate? Not in examples. Could omit? It's substantive. Could include under Requirements as a bullet. - Security Sensitive This is a Security Sensitive Position. -> maybe under Requirements? Could be a note. We must not include EEO statement, navigation, etc. We must preserve all substantive information; do not invent or summarize away detail. We need to use
  • for any list of duties/requirements/benefits, and

    for prose. Thus for sections that have lists (like Minimum Qualifications, Knowledge, Skills And Abilities, Job Duties) we should convert to

    • . For prose paragraphs, use

      . Let's extract content. First, About Us - Values Overview paragraph: "Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year. We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team. Learn more about the UNT System and how we live our values at www.UNTSystem.edu." That's prose; put in

      . Department Summary paragraph: "Working with the UNT Police Department will be an experience you won’t get elsewhere. The UNT campus, including our police department, is a tight-knit community that supports our students, faculty, and staff. With nearly 47,000 students, UNT is the third largest university in Texas. Many of our officers are UNT graduates or students because we highly value education and training. That emphasis led our department to a rare dual accreditation, showing both our concern for our community and our dedication to professionalism. Our 47 state-certified police officers enforce municipal and state laws and UNT policies while providing service to campus 24 hours a day, every day of the year. The department has full law enforcement jurisdiction within the UNT campus, city of Denton, and any county where UNT maintains property. We proudly serve these areas, taking time to get to know our community and partnering with them to provide a safe environment for their learning and professional development." Prose. Position Overview paragraph: "This position is responsible for the coordination, collection, and dissemination of information to department personnel, officers in the field, faculty and staff, as well as other law enforcement agencies. Typically involves dispatching officers to calls for service, proper disposition of telephone calls, data input on criminal justice computer systems, records keeping and assisting visitors." Prose. Minimum Qualifications bullet list: - High school diploma/GED equivalent. - Must be at least 18 years of age at time of application. - The State of Texas requires all dispatchers to be a U.S. citizen or a legal permanent resident of the United States. - If a legal permanent resident, the applicant must be an honorably discharged veteran of the armed forces of the United States with at least two years of service before discharge and presents evidence satisfactory to the commission that the person has applied for United States citizenship. - Employees in this job may be responsible for conducting research on, working on, or having the ability to access critical organizational infrastructure and they must be able to maintain the security and integrity of the infrastructure related to this role. We'll put each as

    • . Knowledge, Skills And Abilities list: - Basic computer proficiency including keyboarding, data entry, data retrieval, electronic forms completion, and working knowledge of Word, Excel, and Outlook. - Ability to follow written and oral instructions. - Ability to actively listen to requests for service via telephone and radio; clearly articulate questions, instructions, and information; and take appropriate action in accordance with established procedures and guidelines. - Ability to rapidly assimilate information from a variety of sources to direct appropriate resources where they may be needed. - Ability to function under pressure or in emergency situations. - Ability to manage multiple tasks and activities in a fastpaced environment in accordance with established policies, procedures, and training. Preferred Qualifications list: - Current TCOLE, TLETS, and/or TCIC certifications; - Prior public safety communications experience. Job Duties list (looks like many sentences each starting with a verb). We'll break each sentence as
    • : - Efficiently obtains and records all pertinent information by priority and effectively uses caller management techniques. - Performs data entry and files the following: TCIC/NCIC/NCTCIC records, Teletypes, Criminal Trespass Warnings, and Field Contact Cards - Maintains proper radio etiquette while efficiently broadcasting information to officers. - Monitors City radio channels and weather and rebroadcasts pertinent information to officers in the field - Demonstrates initiative and encourages service and process improvements. - Ensures compliance with policies, statutes, safety guidelines and procedures. - Has an understanding of peak work periods and demonstrates responsibility by regular attendance. - Does not allow personal problems to interfere with job responsibilities and accepts responsibility for actions. - Regularly engages with the community to develop and foster positive public/police relationships. - Demonstrates and encourages honesty, fairness, and ethical conduct. - Delivers responsive, courteous and accurate delivery of service. - Works as a member of a team placing team goals ahead of individual goals. - Demonstrate professional demeanor in the workplace and uses interpersonal skills constructively to resolve conflicts. - Quantity and quality of work activities are directed toward optimal resource utilization and outcome. - Reflects reasoned judgment and common sense when identifying/resolving issues w/focus on optimal outcomes and uses appropriate discretion in resolving problems, performance issues, and complaints. Physical Requirements list? It says: "Physical Requirements Communicating with others to exchange information. Repeating motions that may include the wrists, hands and/or fingers." That's two sentences; could be list items. Environmental Hazards: "No adverse environmental conditions expected." Work Schedule: "Shiftwork (Nights. Weekends, Holidays)" Driving University Vehicle: "Yes" Security Sensitive: "This is a Security Sensitive Position." We might combine some of these under Requirements or separate sections. Since we have limited standard headings, we could create sections: Requirements (includes Minimum Qualifications, Physical Requirements, Driving University Vehicle, Security Sensitive). Skills (Knowledge, Skills And Abilities). Responsibilities (Job Duties). Preferred Qualifications could be under Requirements or separate; but we can add a section "Preferred Qualifications". The instruction says prefer a few substantive sections over many thin ones. So maybe combine Preferred Qualifications into Requirements? But they are separate; still we could have a Requirements section that includes both minimum and preferred? Might be okay but we risk losing distinction. However we can keep separate sections if they are substantive. The instruction: "Prefer a few substantive sections over many thin ones." So we should avoid many thin sections. Having many small sections like Physical Requirements, Driving University Vehicle, Security Sensitive each as own heading may be too many thin sections. Better to group them under Requirements. Thus we can have sections: - About Us (or About the role?) We'll use About Us. - Department Summary (maybe combine with About Us? Could be separate but it's substantive.) - About the role (Position Overview) - Requirements (includes Minimum Qualifications, Physical Requirements, Driving University Vehicle, Security Sensitive) - Skills (Knowledge, Skills And Abilities) - Responsibilities (Job Duties) - Preferred Qualifications (maybe combine into Requirements? But it's separate; we could add as a subsection

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