Radio Communications Specialist | UF Health Jax EMS communication | Full-time | Days

About the role

The Radio Communications Specialist will monitor EMS communications and provide safe launching and flight following of the TraumaOne helicopters or any other helicopter requesting use of our UF Health Jacksonville helipad.

Responsibilities

• Assure all flight and rescue documentation is complete, including all Trauma Alerts, Stroke Alerts and STEMI Alerts.
• Page all Trauma & Medical Alerts via Golden Hour or InfoRad.
• Assist with unloading of the helicopter to include the delivery and assisting in the Emergency Department or Trauma Center as needed.
• Assist new staff members during training.
• Attend annual training provided by the Helicopter vendor.
• Perform other duties as assigned by supervisor within job scope.

Qualifications

• Required Education: High school diploma or GED.
• Necessary Skills: Fundamental knowledge of the Baker Audio Phone/Radio System; ability to multi‑task and maintain composure during stressful times; understanding of current Emergency Medical terminology, Fire/Rescue radio codes and signals, FCC rules and regulations, and FAA regulations relating to EMS; fundamental working knowledge of UHF/VHF radio equipment, portable radios, and radio recording devices; basic computer skills and ability to operate multiple phone lines.
• Required Licensure/Certifications: Current Florida EMT Certification or current Florida Paramedic License or Current Emergency Medical Dispatch Certification/Public Safety Telecommunicator with one (1) year of EMD experience.
• Required Experience: Less than one year of experience in a health care setting or EMS Communication setting.
• Preferred Experience: Previous experience as a dispatcher.
• Preferred Licensure/Certifications: NAACS Certification.