Racquet Sports Front Desk Attendant- Santa Barbara, CA

Job Summary

The Ritz Carlton Bacara, located in Santa Barbara, CA, is seeking a part-time Racquet Sports Front Desk Attendant. This role contributes to a positive experience for members and guests while growing knowledge of racquet sports operations. The position is part of Troon/Cliff Drysdale and PBI Tennis, a global leader in racquet sports, golf, and community management.

Essential Duties

• Performs opening and closing procedures for the shop or store as determined by management.
• Collects applicable fees from members/guests and outside patrons as they arrive.
• Makes court, clinic, lesson and special event reservations, in person or by phone.
• Sells merchandise and provides information in a professional manner.
• Aids in rotating stock and maintaining displays.
• Assists with general cleaning of the shop or store.
• Aids in creating appealing displays under the supervision of the shop supervisor.
• Participates in monthly physical inventories.
• May assist with facilitating orderly start and play times for coaches.
• Incorporates safe work practices in job performance.
• Ensures regular and reliable attendance.
• Performs other duties as required/needed.

Education/Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Active tennis player with knowledge of the game. Retail sales experience is preferred. Computer proficiency including but not limited to POS, Microsoft Office applications, social media and other programs related to tennis.

Physical Demands

• Frequently stands and uses hands.
• Reaches with hands and arms.
• Talks or hears.
• Regularly walks, sits, climbs, balances, stoops, kneels, crawls or crouches.
• Lifts up to 10 pounds and occasionally lifts up to 50 pounds.
• Works in outdoor weather conditions.
• Noise level is moderate.

Job Knowledge, Skill, And Ability Preferences

• Ability to read and speak English may be required to perform job duties.
• Knowledge of racquet sports operations.
• Computer proficiency including POS, Microsoft Office applications, and social media.

Benefits & Other Compensation

• Healthcare Benefits – Medical (if determined by the ACA measurement).
• Retail Benefits – 401(k) with employer match (19 years of age and older).
• Eligibility for benefits and specific terms, conditions, and offerings governed by applicable plan documents and company policies.

About Cliff Drysdale Tennis

Claude “Cliff” Drysdale Tennis (CDT) offers opportunities for advancement in the racquet sports management industry for those who excel. CDT manages 30+ racquet sports and fitness facilities throughout the United States and is always looking for experienced racquet sport teaching professionals to join its growing team. The CDT Professional provides exceptional instruction and customer service to create an outstanding racquet sports experience and advance the industry.