Rack Service Technician

Role Summary

The Journeyman Refrigeration Service Technician performs commercial service, maintenance, and repair on refrigeration systems including walk-ins, self-contained units, single systems, and rack systems. This role supports grocery and retail locations, ensuring systems operate safely and efficiently.

Roles And Responsibilities

• Diagnose, repair, and maintain commercial refrigeration systems (self-contained units, walk-ins, single systems, rack systems).
• Troubleshoot electrical and mechanical refrigeration components.
• Perform preventative maintenance on HVAC and refrigeration equipment.
• Complete minor plumbing repairs (walk-in drains, case drains, cooling towers, water-cooled condensers).
• Inspect refrigeration, electrical, and plumbing systems to identify service needs.
• Communicate service updates with store managers and directors.
• Provide repair estimates and recommend equipment replacement when appropriate.
• Maintain van stock, tools, and required safety equipment.

Skills And Qualifications

• 2-5 + years of HVAC/R experience
• Strong diagnostic and mechanical skills
• Professional communication abilities
• Attention to detail and strong decision-making skills
• Ability to participate in on-call rotation

Preferred Qualifications

• Universal EPA Certification
• Electrical license
• 2–3 years minimum of grocery refrigeration experience
• HVAC/R technical school or related certifications