Jobs · Customer Service · Arizona

Quoting Specialist

GWS Tool Group · Surprise, AZ · 2 mo ago
On-siteCustomer ServiceFull-time

Duties/Responsibilities

  • Establish tool Design and Quote standard, modified standard, and custom tools.
  • Collect data by interfacing with customers and sales reps to help make a selection of tool types.
  • Gather manufacturing and engineering data to effectively evaluate production feasibility of the customer request and provide accurate quotations to the customer.
  • Communicate with customers with regards to quotations, applications and design engineering.
  • Aid inside sales with order processing, phone calls, and mail during times of excessive load.
  • Request material quotes for materials when needed.
  • Schedule usage of production materials to ensure optimal production levels.
  • Evaluate supplies for quality and timeliness.
  • Maintain material supply flow and identify any shortages or bottlenecks in usage.
  • Produce reports based on findings and performance of production.

Education and Experience

  • A high school diploma or equivalent (GED) is required.
  • Basic computer and software skills are necessary.
  • Manufacturing experience and engineering experience are preferred.
  • Strong communications skills are essential.
  • Three (3) to five (5) years of quoting experience is preferred.
  • Five (5) to ten (10) years of Manufacturing, Engineering, or related roles, preferably in the Aerospace industry, is preferred.

Skills/Abilities

  • Strong written and verbal communication skills.
  • Excellent proven prospecting and customer service skills.
  • Strong reasoning ability to overcome objections and complete the sales process.
  • Ability to multitask in a fast-paced manufacturing environment.
  • Proficiency with Microsoft Office products.
  • Ability to foster and maintain customer relationships.

Physical Requirements

  • Prolonged periods sitting at a desk and working on a computer.
  • Light work that includes moving objects up to 20 pounds at times.

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