Quality Technician - Lead-US

Key Job Responsibilities

• Complete designed roving product & process audits as defined by the quality department.
• In this task, the ability to communicate and coach closure of process and inspection non-conformances is required.
• Collaborate with Kennametal’s Quality and Engineering personnel to determine critical part features and review manufacturability as it relates to product quality.
• Confirm measurements / results on floor in audit & MRB process.
• Aid with data entry (Excel, SAP) to track data long term.
• Communicate regularly with cross functions for execution on the floor day to day.
• Create sort instructions for containment of scrap event efforts.
• Support the regular control of documentation, gage calibrations, golden samples (creation, storage, calibration) on the floor.
• Program automated measurement equipment (Keyence, OGP, CMM, Roboworker, etc.).
• Collaborate with other departments to ensure that orders are completed on time.
• Train and Coordinate team member activities.
• Provides technical support to the quality and quality engineering (QE) functions.
• May assist with general data entry for financial & QCPC management process.
• Some activities require partnership with cross functions (Production, Op Ex, Engineering, etc.).
• Programs automated measurement equipment and works with team to design / redesign / order & track inspection tooling and fixturing.
• Schedules & oversees MSA study execution.
• Aids QE group with diagnosis of failed studies.
• Creates golden samples for detection systems (vision & automated measurements).
• Manages the storage and calibration of golden samples for the entire manufacturing process.
• Performs layered process audits (LPA) and works with cross functional team on root cause / corrective actions activities from findings.
• Analyzes statistical data from processes to either confirm compliance with established standards or identify deviations from standards.
• Confirms out of spec conditions of product at MRB and makes disposition recommendations.
• Tracks MRB entry over time and results to support COPQ (Cost of Poor Quality) analytics.
• Writes sort instructions prior to sorting activities from MRB & customer complaints.
• Aids QE group with containment activities / transactions / reporting in customer complaints.
• May assist with root cause analysis activities.
• Creates & posts quality alerts at work centers after complaints as well as remove from floor after expiration.
• SAP transaction assistance to support quality operations will be required.
• Leads training the team on measurement equipment and Quality best practices.
• Daily work is determined by structure and needs of the Quality group.
• Additional tasks may include assistance with material handling (material transfer, fixture loading, physical scrap of material, etc).
• Responds to machine/line down scenarios when Quality review is relevant.
• Participates in scrap/complaint reduction activities and projects with cross functional teams.
• Aids Quality Engineering with updating procedures, failure catalogs and control plans as well as document control activities after approval.
• Assists QE with containment activities / transactions / reporting in customer complaints.
• May assist with root cause analysis activities.
• Creates & posts quality alerts at work centers after complaints as well as remove from floor after expiration.
• SAP transaction assistance to support quality operations will be required.
• Leads training the team on measurement equipment and Quality best practices.

Education And Work Experience Requirements

• Must have a High School Diploma or equivalent.
• Must have excellent written and verbal communication skills.
• Must be able to use required computer software including but not limited to SAP, Microsoft Office.
• 3-5 years of experience required.
• Preferred Associates or Technical Degree or equivalent industry experience.
• Must be able to manage gages and measurement devices that determine compliance to drawing and product specifications.
• Must be able to retrieve and interpret drawings & specifications.
• Must be able to read and understand insert identification chart, routings and operating procedures.
• Must be familiar and able to properly interpret insert defect criteria.