Lead Quality Technician

About the role

The Lead Quality Technician leads quality activities within an ISO 9001 and ISO 14001 certified manufacturing environment. This role supports audits, leads corrective actions, mentors staff, and ensures compliance with quality and environmental standards.

Responsibilities

• Serve as the lead quality resource for the assigned shift, manufacturing area, or product line, including off-shift or limited-supervision periods.
• Provide technical leadership, coaching, and mentoring to Quality Technicians, Inspectors, and Manufacturing Associates.
• Ensure effective shift-to-shift communication and continuity of quality controls.
• Care for coordination and prioritization of quality activities to ensure compliance with ISO 9001, ISO 14001, customer, regulatory, and company requirements.
• Develop, revise, and control quality and environmental documentation in accordance with document control standards, including release, revision, training, and archival.
• Lead and perform product, process, layered, and internal system audits; support external registrar and customer audits.
• Lead complex root cause investigations and corrective and preventive action (CAPA) activities, including verification of effectiveness and sustainability.
• Support review and approval of PPAP and First Article Inspection (FAI) documentation in collaboration with Quality Engineering.
• Support production decision-making related to product conformity, containment, release, deviations, and disposition.
• Lead or represent Quality in Material Review Board (MRB) activities, including evaluation of nonconforming material and analysis of scrap, rework, and cost of quality data.
• Apply statistical methods, SPC, and data analysis tools to identify risk, monitor performance, and drive continuous improvement.
• Analyze and communicate supplier, in-process, customer quality, and environmental performance metrics.
• Partner with Manufacturing, Engineering, Operations, Planning, Supply Chain, and EHS to resolve quality and environmental issues.
• Maintain housekeeping standards and comply with safety, environmental, and quality policies, including PPE requirements.
• Promptly report job-related injuries, illnesses, environmental incidents, or significant quality issues.
• Maintain attendance, punctuality, and flexibility to support shift coverage as required.

Requirements

• High school diploma or GED required; advanced quality, technical, or environmental training preferred.
• 3+ years of experience in a manufacturing quality role, including senior or lead-level responsibilities.
• Demonstrated advanced knowledge of: ISO 9001 Quality Management Systems ISO 14001 Environmental Management Systems Audits, CAPA ownership, risk-based thinking, and document control.
• Advanced ability to read and interpret blueprints, specifications, standards, and controlled documentation.
• Strong proficiency with inspection tools, measurement techniques, and data analysis.
• Demonstrated ability to lead, influence, and make decisions without direct authority.
• Strong written, verbal, and presentation skills.
• Proficiency with Microsoft Office (advanced Excel preferred); MRP/ERP experience preferred.
• Ability to prioritize competing demands while supporting production and maintaining compliance.

Qualifications

• High school diploma or GED required.
• 3+ years of experience in a manufacturing quality role, including senior or lead-level responsibilities.
• Demonstrated advanced knowledge of: ISO 9001 Quality Management Systems ISO 14001 Environmental Management Systems Audits, CAPA ownership, risk-based thinking, and document control.
• Advanced ability to read and interpret blueprints, specifications, standards, and controlled documentation.
• Strong proficiency with inspection tools, measurement techniques, and data analysis.
• Demonstrated ability to lead, influence, and make decisions without direct authority.
• Strong written, verbal, and presentation skills.
• Proficiency with Microsoft Office (advanced Excel preferred); MRP/ERP experience preferred.
• Ability to prioritize competing demands while supporting production and maintaining compliance.

Skills

• ISO 9001 Quality Management Systems
• ISO 14001 Environmental Management Systems
• Audits, CAPA ownership, risk-based thinking, and document control
• Advanced ability to read and interpret blueprints, specifications, standards, and controlled documentation
• Strong proficiency with inspection tools, measurement techniques, and data analysis
• Leadership and influence skills
• Written, verbal, and presentation skills
• Microsoft Office proficiency (advanced Excel preferred)
• MRP/ERP experience preferred

Benefits

Competitive compensation based on skills, qualifications, and experience
Comprehensive medical and dental coverage, retirement benefits
Family building benefits, including paid maternity/paternity leave
10 paid holidays and Paid Time Off
Continued professional development opportunities and educational reimbursement
Additional perks such as fitness reimbursements and employee discount programs
Learn more about our benefit offerings here: https://tapintowattsbenefits.com/