Quality Technician - 3rd Shift

About the role

This is a hands-on, highly interactive role in a fast-paced, ever-changing production environment, where quick decision-making, risk assessment, and execution of plans are essential for success. The Quality Assurance Technician plays a crucial role in the plant’s food safety and quality system, responsible for monitoring, documenting, enforcing policies, and training key team members. This position reports to the QA Supervisor and is for a 3rd Shift role.

Responsibilities

• Monitor process controls (CCP, Allergen Control, Foreign Material Control, Labeling Requirements, Package Integrity, Product Specifications), GMPs, pre-operational & operational sanitation, and personnel practices to ensure adherence to food safety and quality programs.
• Perform incoming, in-process, and finished product sample collection for microbiological or chemical testing (APC, Yeast & Mold, Water Activity, Moisture, etc.) and analyze product texture and shelf-life.
• Document, monitor, and analyze data to drive continuous improvement.
• Maintain a comprehensive understanding of all products, raw materials, packaging materials, and manufacturing processes.
• Work with PNP and Product Development to gather samples and information for product testing.
• Investigate customer feedback and internal incidents, providing responses in a timely manner.
• Ensure accurate records of all specifications and test results are maintained.
• Perform quality audits (AQL’s) to ensure product meets specifications.
• Perform regulatory formulation audits and quality checks for procedural compliance with product specifications.
• Advise operations on out-of-specification packaging, raw materials, and process deviations in real time.
• Lead incident and complaint investigations and verify the effectiveness of preventive measures and corrective actions.
• Work with production management to rework products for routine quality issues.
• Communicate effectively with coworkers via face-to-face interactions, phones, email, and radio.
• Support new product transitions.
• Keep laboratory equipment maintained and operating efficiently and safely, following all health and safety standards.
• Promote a collaborative, “Safety First” environment in line with company mission, values, code of ethics, policies, and conduct standards.

Requirements

Education

• High School Diploma or GED is required.

Experience

• Minimum of 1–3 years of quality assurance experience in a food/beverage/pharmaceutical or related manufacturing industry.

Skills

• Ability to work both independently with minimal supervision and in a team environment.
• Ability to assess risk and make decisions under pressure in a fast-paced production environment.
• Ability to effectively present information and respond to questions from groups of managers and/or coworkers.
• Strong critical thinking and problem-solving skills.
• Ability to multitask, prioritize, and manage time effectively.
• Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals.
• Demonstrate solid interpersonal communication skills and attention to detail.

Benefits

• Competitive salary and performance-based bonus incentives.
• Comprehensive health, dental, and vision insurance packages.
• Employer-paid life insurance and long-term disability.
• Flexible spending accounts (FSA).
• Additional supplemental insurance program offered, including life, critical, accidental, short-term disability.
• Free stress-management counseling and discounts on health and fitness products.
• Generous PTO policy and 401k plan with a 3% employer match.
• 9 paid company holidays.
• 40% discount on all company products.