Quality Technician- 1st Shift

About the Role

The Quality Assurance Technician monitors, measures, and reports product quality and process compliance to support manufacturing operations in producing conforming products on-time. This role performs inspections and tests to verify products meet dimensional, cosmetic, and functional requirements, acts as a technical investigator for root cause analysis of production quality issues, and contributes to the QMS as an auditor.

Responsibilities

• Production Start-up Approval Inspection/Process (First Shot) and End of Run Inspection (Last Shot)
• In-Process Inspections (Dimensional, Cosmetic, Fit/Form/Function, Product Testing)
• In-Process Audits – Verify compliance and proper execution of process/operator work instructions; detect compliance/conformance issues to prevent customer escapes
• Containment of non-conforming products and document issues using the ERP system
• Perform inventory transactions related to product acceptance/rejection
• Assist with corrective action project investigations by providing information and data
• Deploy PDCA (Plan-Do-Check-Act) methodologies at the start of each shift for planning inspection and auditing activities
• Support production leadership through training, knowledge sharing, and inspection criteria awareness
• Perform Internal Audits and report findings as a member of the Internal Audit Team
• Store and deploy quality documentation and instructions at manufacturing cells
• Collaborate with the production team on quality issues, including root cause investigation, product disposition, and feedback
• Complete receiving inspection tasks on purchased or outsourced materials
• Prepare daily shift reports for scrap analysis and compliance to company standards
• Assist with administrative tasks such as document control, material traceability, and equipment calibration
• Maintain organization in quality inspection, testing, and containment areas
• Regular and punctual attendance
• Support initiatives by the Quality Manager to provide "white glove" service to customers
• Perform other responsibilities as needed to support organizational success

Requirements

• High School Degree or GED (required)
• College or Technical degree (preferred)
• Minimum of one year experience in the plastics industry (preferred)
• Minimum of three years functioning in a quality assurance/control role or manufacturing environment with inspection responsibilities
• Equivalent combination of education and experience will be considered

Skills

• Ability to read engineering blueprint part drawings
• Process-oriented with the ability to follow step-by-step instructions
• Accurate usage of hand-held measuring equipment (calipers, micrometers, height stand, go/no-go gages, thread gages, depth gages, pin gages, torque wrench, dial indicator)
• Accurate usage of visual measuring equipment (OGP, Comparator)
• Recognition of product faults (splay, flash, shorts, pulls, warp, sink, etc.)
• Comprehensive knowledge of basic quality control and quality assurance principles
• Ability to read and interpret documents such as safety rules and work instructions
• Ability to write routine reports and email correspondence
• Effective communication with employees and supervision (oral and written)
• Basic math skills (addition, subtraction, multiplication, division) and ability to apply concepts such as fractions, percentages, ratios, and proportions
• Problem-solving and critical thinking (PDCA)
• Ability to interpret instructions in various formats (written, oral, diagram, or schedule)
• Proficiency in Microsoft Word, Excel, Google Docs, and email applications
• Efficient use of ERP Software (Quality Module and Inventory Transactions)
• Basic knowledge of ISO standards (general awareness)
• Strong interpersonal skills and ability to collaborate positively with others
• Technical skills related to manufacturing and product inspection
• Ability to handle stressful situations calmly and composedly

Core Values

• Passion: Desire to make a positive impact and inspire others.
• Honesty and Integrity: Doing the right thing even when no one is watching.
• Dedication: Team-focused execution with a positive attitude, sense of significance, and enthusiasm.
• Mutual Respect: Considerate of others’ ideas, feelings, beliefs, or property, even if you don’t agree.
• The Edge: Commitment to adaptation, breaking tradition, and accepting change.

Physical Demands

• Regularly required to stand and walk
• Reach with hands and use hands to finger, handle, or feel
• May be required to stoop, kneel, crouch, or crawl
• Occasionally required to sit and climb or balance
• May be required to lift and/or move up to 50 pounds
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, and depth perception

Benefits

• Sign-On Bonus
• 12 Paid Holidays (including your Birthday)
• PTO after 90 days
• Consistent schedule and hours (40 hours guaranteed)
• Overtime opportunities
• 401k with Employer Match
• Paid Parental Leave
• Comprehensive Benefits (Medical, Dental, Vision, STD/LTD, Life)
• Temperature-controlled (Air Conditioned) work environment

Schedule

7:30 AM to 4:00 PM, Monday through Friday