Quality Systems Program Manager

Application window closes 5 Nov 2026.

About the role

Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year.

The Electro Physiology Technologies (EPT) business unit advances innovative solutions that support the diagnosis and treatment of cardiac rhythm disorders. The team works collaboratively to develop, deliver, and improve technologies that help clinicians provide effective patient care, operating in a fast-paced, highly regulated environment that emphasizes quality, innovation, cross-functional partnership, and continuous improvement.

This position is based in Mounds View, MN and requires a minimum of 4 days per week onsite to foster a culture of professional growth and cross-functional collaboration.

We are seeking a Quality Systems Program Manager to join the new Electrophysiology Therapies (EPT) CAPA team and help strengthen quality system performance through structured problem solving, cross-functional collaboration, and continuous improvement. You will serve as a key contributor to quality system processes with a strong focus on CAPA leadership, systemic issue resolution, and operational excellence, partnering closely with functions across the business to drive timely, effective and compliant execution of quality system requirements.

Responsibilities

• Manage and support the Corrective and Preventive Action process, including investigation, root cause analysis, action planning, implementation, and effectiveness verification; partnering with cross-functional teams to address quality issues and drive sustainable solutions.
• Lead or support quality system initiatives that improve compliance, consistency, and efficiency in the CAPA space by identifying risks, recurring issues, and improvement opportunities.
• Facilitate problem-solving efforts using structured methodologies such as root cause analysis, risk assessment, and continuous improvement tools.
• Contribute to documentation, training, and governance activities related to quality systems and CAPA.
• Communicate clearly with stakeholders at all levels, ensuring timely escalation and alignment on key issues.
• Support change management efforts related to quality systems processes and process improvements.

Requirements

• Bachelor's Degree
• Minimum of 5 years of quality systems experience, or advanced degree with a minimum of 3 years of quality systems experience.
• For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A) is required.

Qualifications

• Lean Six Sigma Green Belt certification preferred.
• Experience in medical device, healthcare, pharmaceutical, or other regulated industries.
• Proven ability to lead cross-functional projects and influence without direct authority.
• Strong analytical, communication, and organizational skills.
• Experience using quality metrics, dashboards, or trend analysis to drive action.
• Strong facilitation skills and comfort leading meetings with multiple stakeholders at multiple leadership levels.
• A strong sense of accountability, follow-through, curiosity and persistence.

Pay

Salary range (U.S., excluding Puerto Rico and specific locations in California): $120,000.00 – $180,000.00 USD. This position is eligible for the Medtronic Incentive Plan (MIP). The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location.

Benefits

• Health, Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well-being program)
• Incentive plans
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)

Benefits listed apply to regular employees working 20+ hours per week. Temporary employees are eligible for paid sick time (as required under applicable state law) and the Employee Stock Purchase Plan. Some benefits may not apply to workers in Puerto Rico.