Quality System Technician IV - 1st Shift

Responsibilities

• Conduct internal audits (QMS, Mfg Process Audits, Product Audits)
• Plan and lead trainings, root cause analysis and resolution of non-conformances
• Demonstrate technical understanding of manufacturing processes, risk analysis and control plans
• Help conduct Product Quality Council (PQC) and prepare management review presentations when needed
• Perform other QMS-related activities required to execute QMS processes
• Implement and adapt to standards: ensure compliance with ISO 9001, IATF 16949, AIAG core tools, and Customer Specific Requirements (CSR)
• Conduct thorough audits using a process‑based approach and risk‑based thinking to identify improvement areas and ensure compliance
• Gather and analyze information related to the internal audit program and produce insightful reports that drive continuous improvement
• Initiate, approve, and monitor corrective actions associated with audit findings to ensure effective resolution and prevent recurrence
• Maintain audit schedules: own and maintain the audit plan/schedule for ISO/IATF internal audits and manufacturing process audits, ensuring timely audits and well‑documented records
• Participate in implementation, auditing, and training for AIAG Core Tools (FMEA, APQP, MSA, SPC, PPAP) to enhance team competence
• Provide expertise in Root Cause Analysis (3P5Y) for corrective actions and train stakeholders to prevent future problems
• Support documentation of key processes in the Quality Manual, helping to write and maintain it to accurately reflect the business management system

Requirements

• Build Effective Teams: foster a strong team identity by leveraging diverse skills and perspectives
• Collaborate: develop partnerships and work collaboratively with others to meet shared objectives
• Communicate Effectively: tailor communication to different audiences and ensure clarity in verbal and written interactions
• Focus on Customers: build strong customer relationships and deliver solutions that meet their needs
• Drive Engagement: create an environment where people are motivated to do their best, recognize achievements, and provide support
• Ensure Accountability: hold yourself and others accountable for meeting commitments, set clear expectations, and follow through
• Persuade: use compelling arguments to gain support and commitment, present ideas confidently with solid evidence
• Demonstrate Quality Leadership: apply Cummins Operating System (COS) and Total Quality Management (TQM) principles to assess performance and drive continuous improvement
• Manage Quality Systems: utilize quality tools and processes to ensure the QMS is understood, implemented, and maintained
• Value Differences: recognize and appreciate diverse perspectives and cultures, promote inclusivity and leverage varied viewpoints for innovation

Education, Licenses, Certifications

• Associate degree or equivalent business experience
• IATF 16949 + ISO 9001 Internal Auditor Trained
• Six Sigma Green Belt trained and willing to work towards certification
• AIAG core tools (APQP, PPAP, SPC, FMEA, and MSA) trained
• This position may require licensing for compliance with export controls or sanctions regulations

Experience

• Demonstrated ability to perform process‑based and risk‑based audits
• Initiated, approved and monitored corrective actions associated with audit findings
• Planned, performed and led different QMS audits based upon IATF 16949 and ISO 9001
• Performed training on AIAG core tools (APQP, PPAP, MSA, SPC and FMEA)
• Performed Product Audits per applicable CSRs
• Led 3P‑5Whys root cause analysis
• Provided support to documentation on the key processes per business quality manual
• When conducting mfg process audits, demonstrated in‑depth understanding of processes and associated risk analyses (FMEA and control plan)
• Exhibited good understanding of QMS tools such as QSi, CQMS etc.
• When needed performed CQMS admin training
• IATF 16949:2016 Lead Auditor certification

Pay

Base Rate: $23.90 - $29.89/hr