Quality Supervisor - DHR & Inspection 2nd Shift
This role is onsite, 2nd Shift, Monday through Friday, 1:30 PM – 10:00 PM.
About the role
The Quality Supervisor for DHR and Inspection reports to the QA Manager. This position maintains high quality standards for product inspection and final release processes while ensuring compliance with regulatory requirements. The role provides Quality Assurance support to Quality Operations, supervises Quality Inspectors and Final Release (DHR) employees, and collaborates with Quality Technicians and Engineers to support production cells, supplier quality, documentation review, and projects—including new product introductions and process upgrades.
Responsibilities
- Leadership and Management: Direct and administer activities of Inspectors and DHR employees in accordance with organizational policies and applicable laws, including health and safety. Evaluate and recommend staffing requirements, including cross-training, to maximize personnel utilization.
- Employee and Team Development: Identify individual and team strengths and development needs. Create and validate training curriculum in the area of responsibility.
- Performance Management: Establish clear, measurable goals and objectives for individuals and teams (e.g., operational metrics, project timelines, training documentation, attendance, and role knowledge). Conduct timely and professional performance evaluations. Drive continuous improvement in operational metrics and organizational goals. Ensure fair and consistent recognition and rewards.
- Communication: Facilitate forums for idea exchange within the department. Organize and present ideas clearly in verbal and written form. Encourage staff input and adapt communication style to individual team members.
- Technical Management:
- Ensure quality aspects of new processes, products, or upgrades—including process qualifications—are met.
- Lead and drive inspection strategies for quality projects such as product implementation, technology implementation, and process improvements.
- Support and initiate investigations for non-conformances.
- Approve specification and process changes per applicable procedures.
- Provide feedback to operations on quality or compliance-related problems.
- Support Operations in evaluating and implementing action plans to eliminate root causes of non-conformances.
- Support internal and external audit programs.
- Ensure Quality Management System compliance through internal instructions, process audits, Quality Gemba Walks, and customer requirements.
- Promote Process Excellence tools to enhance analytical thinking and problem-solving.
- Support plant-wide initiatives, including safety, environmental, and quality-related programs.
- Initiate and maintain interplant communications on quality issues.
- Support ongoing efforts to improve manufacturing Quality Systems and processes.
- Promote cost-saving opportunities aligned with global objectives.
- Actively support other plant functions in implementing company programs and projects.
- Report accidents, incidents, near misses, and hazardous situations promptly and participate in corrective actions.
- Ensure compliance with company policies and procedures.
Requirements
- Bachelor’s degree or equivalent in Life Science, Engineering, or Physical Science (preferred).
- 5+ years of related experience and/or training, or an equivalent combination of education and experience in a Medical Device environment.
- Some previous supervisory experience (preferred).
- Knowledge of GxP, GAMP, and ISO 13485.
Pay
The pay range for this role is $77,500 – $139,500. Job-related, non-discriminatory factors used to determine the actual offered rate include qualifications, experience, geographic location, education, external market data, and consideration of internal equity.
Benefits
As part of the total rewards package, Jabil offers benefits to enhance health, wealth, and resilience, including:
- Medical, dental, and vision insurance plans.
- 401(k) retirement plan and employee stock purchase plan.
- Paid time off.