Quality Supervisor

Primary Duties & Responsibilities

• Set and sustain the major quality programs and processes including but not limited to: Document Control, Internal Audit, Supplier Corrective Actions, Corrective and Preventive Actions, including Root Cause Analysis (RCA), Control of Non-Conforming Material, including Quality Hold and Alert
• Gather and review customer requirements and feedback, production process data, inspection records and other product quality related information to achieve plant goals and continuously improve
• Contribute to the accomplishment of Key Performance Indicators including safety, quality, production, cost and lean implementation
• Provide effective coaching, mentoring, selection, and training of Quality technicians
• Document and transfer best practices, techniques, procedures, and tools to peers and other process improvement teams
• Perform complaint investigations including quarantine, sort, rework and disposition of material as well as RCA and effective action development and implementation
• Support root cause investigations and analysis on quality related issues by facilitating and promoting the use of appropriate problem-solving techniques such as 5 Why’s for effective root cause analysis
• Represent the quality team in continuous improvement projects
• Participate in product and process change management tasks, including but not limited to BOM review and First Article Inspection for EPD and NPDS
• Support third party or customer quality audits
• Absorb quality control inspection of raw, in process and finished goods and documentation of results
• Maintain a safe and clean work environment

Required Skills

• Excellent problem-solving skills
• Excellent understanding of data analysis tools including Word, Excel, Power Point
• Excellent communication skills, both oral and written, are fundamental
• Must be able to work in a fast-paced manufacturing environment and possess strong organizational, interpersonal, analytical and communications skills
• Knowledgeable in the use of various measurement and test equipment, including but not limited to tape measures, calipers, and Hy-Pot Testers
• Knowledgeable in SAP (or other ERP systems)
• Knowledgeable of Lean Six Sigma tools
• Mechanical Aptitude with ability to read and interpret technical documentation