Quality Supervisor

About the role

The Quality Supervisor ensures adherence to domestic and international food and dietary supplement regulations, company policies, and procedures. They manage quality policies, standards, and processes, drive departmental efficiency, and lead the compliance team in audit preparation, documentation review, product inspections, and process updates. They support regulatory inspections, non-conformance responses, and CAPA execution. The Supervisor works with both on-site and California teams to develop and implement key corporate programs, ensuring compliance with 21 CFR parts 111, 117, and 211. They also represent the company during customer audits and collaborate with other departments on corrective actions.

Responsibilities

• Interfaces frequently with various internal departments (e.g., Marketing, Purchasing, Research and Development, Sales, Quality), suppliers, customers, and government/regulatory officials in accomplishing project milestones and company audits.
• Provide direction and leadership for product quality and compliance.
• Supervise the day-to-day workflow for the compliance team members to complete tasks in an efficient and timely manner.
• Communicating and alerting management of any unusual occurrence and any pertinent issues that impact production & packaging.
• Ensuring documentation for QA Holds, Non-Conformance Reports, Corrective Actions, Customer Complaints, and Product Investigations.
• With direction from senior management, ensure all internal and external customer requests and departmental requirements are met.
• Responds to customer's technical questions, complaints, and data regarding produced products.
• Maintain a continued awareness and understanding of FDA regulations and guidance documents regarding food and dietary supplements.
• Accept additional assignments and responsibilities as deemed necessary by senior management.
• Able to communicate effectively with all department heads to train, evaluate, inspect, and process critical data as it relates to MeriCal’s SOP/GMP’s.
• Must be computer literate with the ability to write SOP’s, training guides and other critical requirements as necessary to comply with all FDA requirements in a Dietary Supplement Manufacturing facility.
• Support internal, customer and regulatory audits.

Requirements

• Bachelor’s degree in food science, nutrition, biology, or related field.
• Minimum of 3 years’ experience in food and dietary supplement, labeling, regulatory, manufacturing, retail and/or similar experience.
• Minimum of 1 year direct supervisory experience leading a Quality team.
• Preferred HACCP Certification Food Safety Training PCQI SQF Practitioner FSVP Certification

Qualifications

• Ability to communicate effectively with all department heads to train, evaluate, inspect, and process critical data as it relates to MeriCal’s SOP/GMP’s.
• Must be computer literate with the ability to write SOP’s, training guides and other critical requirements as necessary to comply with all FDA requirements in a Dietary Supplement Manufacturing facility.
• Support internal, customer and regulatory audits.

Skills

• Food safety and quality assurance knowledge.
• Experience with regulatory compliance and auditing.
• Strong leadership and supervisory skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.

Benefits

• No-cost vision insurance (yes, you read that right!), employer-paid life insurance, paid company holidays, generous paid time off, sick leave, employee assistance program, and a comprehensive wellness program.
• Affordable medical and dental insurance plans tailored for you and your dependents.
• Exceptional supplemental benefits, including Accident, Critical Illness, Hospitalization indemnity plans, and pet insurance.
• 401(k) matching plan and more!

Pay

A reasonable estimate of the current base pay range for this position is $82,000. to $90,000. The compensation offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and/or education.

Schedule

Full-time position.