Quality Supervisor

How You Will Make an Impact

The Quality Supervisor is responsible for the daily oversight and process effectiveness of quality assurance systems. They will engage and implement policies and procedures that improve quality awareness, controls, and accountability. In addition, this position will ensure that components are being tested, repaired, and overhauled in accordance with the appropriate technical data, as well as enforce a high standard of cleanliness and functionality not only of the parts inspected, but also in the workplace.

Nuts and Bolts

• Maintain the corrective/preventive action program, inclusive of tracking status of open actions, receiving and reviewing responses, working with departments for accurate completion and periodic reports and metrics
• Evaluate and assign corrective actions to appropriate department heads for completion, as well as follow through and verify the solutions by auditing the efficiency of corrective actions
• Aid and/or develop, monitor, and evaluate quality PDCA’s as directed by management
• Report ongoing activities to management and keep the company continuous improvement efforts on track
• Collect and analyze critical quality data, metrics, KPI’s, etc.
• Provide monthly reports on problem areas (Pareto, Trend, etc.) to management
• Develop internal process audits for all areas of focus in each department per senior management
• Develop internal process audits for all areas of focus in each department within the plant
• Train quality team members on the proper internal process auditing process and techniques
• Work with engineering, continuous improvement, and operations to help improve products and process using DOE, PFMEA, SPC, 6 Sigma tools
• Develop critical to quality standards and procedures to sustain a high-level quality product
• Develop quality documents which are consistent with all other documentation regarding uniformity, to support the organizational effort to implement a strong Quality Management System (QMS)
• Direct and support quality team members engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products
• Direct and support rework team members to ensure a high level of quality product is delivered, and ensure the department meets or exceeds daily objectives
• Plan, promote, and coordinate training activities related to product quality and reliability

Skills and Abilities

• Knowledge of Quality Systems and auditing of those systems
• Possess excellent project management and prioritization skills
• Proficient in developing and leading statistical sampling plans
• The ability to work collaboratively with others toward mutual objectives
• Excellent listening and communication skills
• The ability to establish and maintain new systems and processes
• Proficient in the operation of computers, Microsoft Office Products, and other related software
• Possess good technical writing skills
• Knowledge of Statistical Process Control (SPC)
• Must possess strong problem-solving, leadership and multi-tasking skills

Supervisory Responsibilities

• Team of Production Hourly Team Members

Position Qualifications & Requirements

• Three (3) years’ experience as a Quality Supervisor, or related technical position required
• ISO 9001:2015, and Quality Management Systems (QMS) experience preferred
• Certification/License: Lean/5S/6 Sigma Certifications a plus
• ASQ or Other Quality Certifications Preferred