Quality Supervisor

About the role

This is a five-day/week on-site position with a shift of Monday - Friday, 2pm - 10pm. The Quality Supervisor will lead the day-to-day work activities of the QC group to ensure established Quality practices are maintained and will identify and collaborate on continuous improvement opportunities both within the inspection station and throughout the factory.

Responsibilities

• Inspect parts and provide day-to-day work direction and leadership for Quality Control.
• Assure manufactured parts comply with Proto Labs acceptance criteria and specified customer requirements.
• Maintain Quality Practices in accordance with established company quality certifications such as ISO-9001 and AS9100.
• Participate in continuous improvement throughout the plant, resulting in ongoing reduction of rework and nonconformance rates; measure and monitor process performance.
• Partner with other plant leaders to make data-driven decisions on process improvement efforts.
• Work hands-on in the manufacturing areas to continuously solve problems and revise processes to improve quality.
• Partner with other plant leadership to expand the culture of quality throughout the plant staff.
• Provide input on performance issues for direct reports; handle initial disciplinary action with employees.
• Conduct performance reviews with direct reports.
• Handle time off requests of direct reports and maintain timekeeping records.
• Support external quality audits.
• Perform other related duties as assigned.

Requirements

• Technical degree in a relevant discipline or equivalent work experience in a manufacturing environment.
• 2+ years of experience working within a quality system.
• 2+ years of supervision experience.
• Familiar with ISO 9001 and AS9100.
• Familiar with Quality systems and practices and continuous improvement concepts in a manufacturing environment.
• Ability to work in a fast-paced, team-oriented work environment.
• Ability to lead a team, address interpersonal issues, motivate and inspire high performance, and lead change.
• Good written and oral communication skills: able to communicate complex information to all levels of the organization.
• Experience with problem solving and lean manufacturing.

Preferred Qualifications

• Experience with training employees.
• Experience with CNC Machining.
• Experience with Sheet Metal.
• Previous quality management system audit experience.
• Proficiency in GD&T.

Benefits

• Competitive salary.
• Health Insurance: Traditional OR High Deductible plan.
• Flexible Spending Accounts.
• Health Savings Account (including employer contributions).
• Dental and Vision coverage.
• Basic and Supplemental Life Insurance.
• Short-Term and Long-Term Disability.
• Paid caregiver leave.
• 3 weeks of PTO, plus Holiday Pay and Volunteer Hours.
• 401k with company match and immediate vesting.
• Employee Stock Purchase Program at a 15% discounted rate.
• Matching grants through Protolabs foundation.

Pay

$80,200 - $107,000 a year. Protolabs offers a competitive total rewards package, and compensation mix varies based on position, such as base wage, as well as other earnings including incentives and commissions. Actual pay offered will vary depending on multiple factors which may include, without limitation, job function, work experience, specialized skills, training, education, and certifications.

Schedule

Monday - Friday, 2pm - 10pm.

Work Environment

• Indoors (A/C); nonsmoking.
• Majority of this job function is performed in a manufacturing area exposed to machinery and noise; eye protection and safety shoes required.
• Occasionally works in outside weather conditions.
• Occasionally works near moving mechanical parts and in high, precarious places.
• Occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and vibration.
• The noise level in the work environment is usually quiet to moderate.

Physical Demands

• Occasionally required to sit; use a computer keyboard, monitor and mouse, telephone, and printer; reach with hands and arms, talk, see, and hear.
• Regularly required to stand, walk, stoop, or kneel.
• Must be able to lift and/or move up to 70 pounds.

Proto Labs maintains ITAR-compliant operations in all of our United States-based facilities. Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders), or foreign nationals granted refugee or asylee status. Individuals with temporary visas (e.g., E, F-1, H-1, H-2, L, B, J, TN, or OPT) are not eligible for hire in this role.