Quality Supervisor

Supports plant quality performance by supervising hourly Quality Technicians and ensuring quality measurements, metrics, and tests are properly executed, documented, and communicated. Assists the Quality Manager with day-to-day quality system execution and leads defined plant quality initiatives with direction from management. Promotes a floor-level culture of quality and supports internal audit readiness and corrective action follow-through.

Responsibilities

• Supervise hourly Quality Technicians to ensure coverage, adherence to procedures, and timely completion of assignments.
• Ensure quality measurements, metrics, and tests are performed correctly and documented per the quality system.
• Assist the Quality Manager in daily execution of the plant quality system and prioritize work based on risk and production needs.
• Lead defined plant quality initiatives with direction from management, including containment and verification activities.
• Conduct internal audits and support closure of findings; help maintain readiness for BRC and Chain of Custody requirements.
• Participate when required in the plant safety initiatives.
• Train and mentor technicians and plant employees on key aspects of quality requirements, measurement tools, and documentation.
• Support investigation and corrective action activities by collecting data, validating root causes, and verifying effectiveness.
• Maintain calibration and proper use of plant measurement tools and instruments; escalate issues impacting data integrity.
• Promote quality culture on the floor by reinforcing expectations and partnering with Operations to prevent defects.
• Provide accurate shift/weekly reporting on quality activities, audit results, and key issues to plant leadership.
• Work in accordance with all company policies and procedures regarding employment, safety, quality, product safety and legality, security, and regulatory compliance as applicable.

Requirements

• In-depth knowledge of plant quality measurement tools, instruments, and testing methods.
• Working knowledge of basic statistics and ability to interpret quality data and trends.
• Good understanding of BRC standard and the company quality system; ability to support internal audits.
• Strong documentation discipline and attention to detail to ensure accurate records and traceability.
• Ability to train, mentor, and coach hourly team members on quality system requirements and safe work practices.
• Strong collaboration skills to work effectively with Operations, Maintenance, and Quality leadership.
• Ability to prioritize and manage daily workload to support production needs while maintaining quality expectations.
• Proficiency with Microsoft tools (Excel, PowerPoint, Word) for reporting and communication.
• Problem-solving skills to identify issues, support corrective actions, and verify results.
• Professional communication skills and ability to reinforce expectations with consistency and respect.

Qualifications

• Education: High school diploma required; Associate’s degree or relevant technical training preferred.
• Experience: 5+ years in a manufacturing environment or 2 years as a Quality Engineer; 1+ year in a quality role preferred.
• Demonstrated internal auditing experience and ability to lead/participate in quality improvement initiatives.

Benefits

• Full health insurance (medical, dental, and vision).
• 401(k) retirement plan.
• Life insurance.
• Disability insurance.
• Competitive compensation.