Quality Supervisor

About the role

The Associate Quality Supervisor is an experienced quality professional who leads quality improvement efforts, compliance activities, investigations, and process optimization initiatives within assigned operations.

Essential Job Functions

• Apply regulatory and quality system knowledge to oversee quality processes, identify compliance risks, coach team members, and support regulatory compliance activities.
• Lead internal audits, support corrective action programs, and ensure audit findings are addressed effectively and timely.
• Support and/or lead complex investigations involving multiple processes, products, or operational concerns and validate root cause findings.
• Oversee data analysis activities to identify trends, risks, root causes, and improvement opportunities.
• Develop reports and dashboards that support quality improvements and operational decision-making.
• Integrate compliance requirements into operational processes and collaborate across functions to close compliance gaps.
• Support and/or lead investigations related to testing failures and validate testing methods and procedures.
• Implement improvements in testing processes, equipment utilization, and testing reliability while ensuring compliance with testing standards.
• Support Operations and Sales teams by implementing customer expectations and participating in customer discussions related to quality concerns and solutions.
• Plan, organize, and execute quality improvement projects that reduce risk, improve operational performance, and support business objectives.
• Align quality initiatives with cost, performance, customer, and operational objectives.
• Lead site-level continuous improvement and process optimization initiatives in partnership with CI teams.
• Ensure improvements are measured, standardized, sustained, and aligned with quality and business goals.
• Apply advanced manufacturing and safety knowledge to optimize workflows, equipment utilization, and operational processes.
• Champion safe work practices and support risk mitigation activities across projects and teams.
• Collaborate with Production, Operations, Project Management, Customer Service, EHS, and Sales to resolve issues and improve performance.
• Build and maintain effective supplier relationships and support supplier quality, performance, and continuous improvement efforts.
• Train and mentor peers while promoting quality best practices and professional development.

Education & Experience

• Associate’s degree required, Bachelor’s degree desired
• 4–6 years of quality, manufacturing, compliance, auditing, laboratory, or related experience preferred

Technical Skills

• SAP
• Fusion
• QT9
• Microsoft Excel
• PowerPoint
• SharePoint

Preferred Certifications

• ASQ
• Internal Auditor
• Lean
• Continuous Improvement
• OSHA
• or related quality certifications preferred

Core Competencies

• Regulatory Knowledge
• Root Cause Analysis & Problem Solving
• Data Analysis & Reporting
• Compliance & Quality Standards
• Project Leadership
• Business Acumen
• Continuous Improvement
• Making Manufacturing & Safety Knowledge
• Supplier Quality Management
• Customer Support
• Collaboration
• Training & Mentorship

Physical Requirements & Work Environment

• Primarily works in a production and/or warehouse setting with time also spent in an office setting
• Frequent walking and standing required
• Occasional travel required
• Occasional lifting up to 25 lbs.

Benefits

Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers. All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.