Quality Supervisor

About the Role

Responsible for leading and representing Quality on the plant floor and providing direction to maintain the Quality Assurance systems in place. Aids in managing facility internal audits, compliance to GFSI-customer-regulatory requirements, coaching-teaching-mentoring QA staff, and supporting continuous improvement activities in the plant.

Responsibilities

• Lead GFSI initiatives and serve as backup to the QA Manager for all Food Safety & Quality matters
• Ensure preparation and compliance of all Quality Systems material and information often utilized in audits
• Participate and at times lead audits with companies, agencies, and auditors for the site team
• Perform and maintain risk assessments for new materials coming into the facility
• Execute and lead RCA-CAPAs in accordance with corporate and site policies
• Investigate consumer complaints and monitor corrective action effectiveness
• Maintain and monitor the Quality Notification (QN) or similar supplier incident system to close out
• Generate, review, and close Incident Reports as related to FSQA
• Coach, teach, and mentor QA staff to build contingency plan bench strength
• Maintain staffing schedules and provide feedback for QA staff performance reviews as required
• Aid in management of commercialization projects from a quality perspective to ensure specifications are met
• Advise commercialization and production teams on process specifications, capabilities, and customer requirements, including recipe and sensory
• Perform Mock Recall/Trace exercises as required
• Oversee Document & Record Control programs as they pertain to FSQA
• Support QA Manager and commercialization teams in integrating customer and compliance requirements into internal specifications
• Actively participate in the Maker’s Pride Production System activities (Drumbeat, Weekly KPI, Tiered Auditing, etc.)
• Participate in sensory and/or product evaluation tests as required by the site
• Serve as primary Quality liaison on test, proof of concept, and initial production runs
• Serve as primary resource to track action items developed via test runs through closure
• Aid in monitoring Sanitation activities, including verification of MSS, PEM and non-PEM swabbing, and pre-Operational inspection
• Coordinate QA and Production training related to FSQA requirements and initiatives
• Off-shift training, performance verification, and plant-based meeting participation
• Perform other duties as assigned

Requirements

• High School Diploma or GED equivalent is required; further education is preferred
• 2 or more years of Quality supervision experience is required
• Three or more years of related work experience in a beverage or food manufacturing environment (e.g., baked bar, granola manufacture, bread, cold form bar, cookies, crackers, sandwich assembly, kit assembly, etc.)
• Proficient in MS Office applications such as Word, Excel, and PowerPoint
• Knowledge of PCQI or HACCP trained; certification is a plus
• Knowledge and experience with SAP preferred
• GFSI certification a plus
• Basic RCA and CAPA tools
• Skilled in internal auditing and procedure/standard work generation
• Ability to communicate effectively both verbally and in writing
• Ability to recognize food safety & quality gaps and provide a plan to address them
• Ability to manage multiple projects at a time
• Ability to investigate complaints and incidents with minimal oversight
• Ability to influence Quality Culture behaviors
• Ability to work collaboratively with all departments
• Must be accurate and detail-oriented
• Ability to work with minimal supervision and at times independently
• High school level math proficiency

Work Environment

• Frequent production environment exposure which includes noise, dust, heat, cold, moving machinery, forklifts, and slippery floors
• Ability to work in hot or cold temperatures dependent upon site
• Communicate in English both written and verbal
• Handle daily employee issues

Physical Requirements

• Reaching with hands and arms throughout shift
• Ability to use hands and fingers
• Ability to see, hear, and talk
• Frequently required to walk
• Occasionally required to climb and/or balance
• Ability to lift and carry up to 20 lbs

Relocation is not available for this opportunity. Sponsorship for work authorization is not available for this position. It is the candidate’s responsibility to ensure they are legally authorized to work in the location to which they apply.