Quality Supervisor

Key Responsibilities

• Supervise and develop Quality Technicians, including training, performance management, and accountability
• Lead continuous improvement efforts within the Quality Management System (QMS)
• Drive quality performance improvement, PPM reduction, and corrective action effectiveness
• Develop and implement quality tools and methodologies, including Control Plans, SPC, FMEA, 8D, capability studies, DOE, and Six Sigma
• Interface directly with customers to address quality issues and drive resolution
• Ensure compliance with EQMS policies, ISO 9001, regulatory standards, and customer requirements
• Develop and implement corrective and preventive actions, including verification activities
• Establish and monitor plant quality metrics and support division quality objectives
• Collect, analyze, and report monthly quality data for balanced scorecards
• Host customer and third-party audits (e.g., ISO, UL, CSA, customer-specific assessments)
• Lead or participate in cross-functional teams for problem-solving and process improvement initiatives
• Cook up quality department activities in the manager’s absence
• Collaborate with other functional teams to ensure effective quality system execution

Qualifications

• Required (Basic): Bachelor's degree from an accredited institution
• Minimum of 2 years of quality, operations and/or engineering experience in a manufacturing environment

Preferred Qualifications

• Bachelor's degree in Engineering from an accredited institution
• Prior supervisory experience
• ASQ Certified Quality Engineer, ASQ Certified Manager of Quality/Organizational Excellence and/or Six Sigma Black/Green Belt certification
• Trained internal auditor (ISO9000 or ASQ Certified Quality Auditor) and experience performing quality audits
• Experience either managing or supporting ISO 9001 and Eaton Quality Management systems (EQMS)

Key Skills & Capabilities

• Ability to read and interpret engineering drawings, blueprints, specifications, and GD&T
• Strong knowledge of metrology, including use of inspection equipment (calipers, micrometers, scales, CMM; programming preferred)
• Proficiency in quality tools and methodologies such as SPC, capability studies, PFMEA, GR&R, root cause analysis, and corrective action processes
• Familiarity with Lean manufacturing and Six Sigma principles
• Understanding of ISO/TS standards, EQMS criteria, and quality system requirements
• Knowledge of assembly processes and material flow within a manufacturing environment
• Strong oral and written communication skills with the ability to communicate at all organizational levels
• Effective problem-solving, teamwork, negotiation, and conflict resolution skills

Benefits

Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.