Quality Supervisor
CyberCoders · Memphis, TN · 2 days ago
On-siteManufacturingFull-time
Key Responsibilities
- Supervise and mentor quality control staff, schedule work and manage performance to meet quality objectives.
- Maintain and improve quality management systems, including HACCP, GMPs and relevant food safety standards (e.g., SQF, BRC, IFS).
- Conduct regular production floor inspections, product and process audits, and environmental monitoring to ensure compliance with internal and regulatory requirements.
- Lead root cause investigations, implement corrective and preventive actions (CAPA), and verify effectiveness of remediation.
- Oversee sample collection and laboratory testing, review results and escalate non-conformances.
- Monitor key quality metrics (e.g., yield, defect rates, non-conformances) and prepare reports for management.
- Cover supplier quality activities, including supplier audits, approvals and performance tracking.
- Develop and deliver quality and food safety training for production and quality teams.
- Partner with production, maintenance and engineering to drive continuous improvement projects using Lean and Six Sigma tools to reduce waste and variation.
- Maintain accurate quality documentation, batch records and regulatory records; ensure traceability and recall readiness.
Qualifications
- 5+ years of quality experience in a production environment.
- Practical knowledge of HACCP, GMP, sanitation practices and food safety regulations (e.g., FSMA).
- Experience with food safety certification standards such as SQF, BRC or IFS preferred.
- Familiarity with Lean manufacturing and Six Sigma methodologies; Green Belt or above is an advantage.
- Hands-on experience with root cause analysis tools (5 Whys, Fishbone), CAPA systems and internal/external audit processes.
- Strong analytical skills and comfort interpreting laboratory test data and quality metrics.
- Excellent communication and coaching skills; ability to work cross-functionally and lead change.
- Proficiency with Microsoft Office; experience with LIMS or ERP systems is a plus.
- Willingness to work flexible shifts and enter production areas while following PPE and safety protocols.
Benefits
- Medical
- Dental and Vision
- 401k
- Bonus opportunities!
- Overtime opportunities!