Jobs · Manufacturing · Tennessee

Quality Supervisor

CyberCoders · Memphis, TN · 2 days ago
On-siteManufacturingFull-time

Key Responsibilities

  • Supervise and mentor quality control staff, schedule work and manage performance to meet quality objectives.
  • Maintain and improve quality management systems, including HACCP, GMPs and relevant food safety standards (e.g., SQF, BRC, IFS).
  • Conduct regular production floor inspections, product and process audits, and environmental monitoring to ensure compliance with internal and regulatory requirements.
  • Lead root cause investigations, implement corrective and preventive actions (CAPA), and verify effectiveness of remediation.
  • Oversee sample collection and laboratory testing, review results and escalate non-conformances.
  • Monitor key quality metrics (e.g., yield, defect rates, non-conformances) and prepare reports for management.
  • Cover supplier quality activities, including supplier audits, approvals and performance tracking.
  • Develop and deliver quality and food safety training for production and quality teams.
  • Partner with production, maintenance and engineering to drive continuous improvement projects using Lean and Six Sigma tools to reduce waste and variation.
  • Maintain accurate quality documentation, batch records and regulatory records; ensure traceability and recall readiness.

Qualifications

  • 5+ years of quality experience in a production environment.
  • Practical knowledge of HACCP, GMP, sanitation practices and food safety regulations (e.g., FSMA).
  • Experience with food safety certification standards such as SQF, BRC or IFS preferred.
  • Familiarity with Lean manufacturing and Six Sigma methodologies; Green Belt or above is an advantage.
  • Hands-on experience with root cause analysis tools (5 Whys, Fishbone), CAPA systems and internal/external audit processes.
  • Strong analytical skills and comfort interpreting laboratory test data and quality metrics.
  • Excellent communication and coaching skills; ability to work cross-functionally and lead change.
  • Proficiency with Microsoft Office; experience with LIMS or ERP systems is a plus.
  • Willingness to work flexible shifts and enter production areas while following PPE and safety protocols.

Benefits

  • Medical
  • Dental and Vision
  • 401k
  • Bonus opportunities!
  • Overtime opportunities!

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