Quality/Performance Director

Responsibilities

Lead and oversee the strategic development of the Telecom’s BMS system in alignment with the Amentum Global Business Management System / Critical Mission Solutions (CMS) requirements to successfully accomplish the organizational goals.

Provide guidance and direction to the responsible stakeholders for developing the BMS system, to evolve from its current state to meet TL9000 requirements eventually.

Continuously monitor and evaluate the BMS progress and make necessary adjustments and improvements as required to stay on track with the organizational goals.

Establish clear metrics and performance indicators to assess the effectiveness and success of the BMS, ensuring that they align with the overall organizational objectives.

Provide regular updates and reports to the management and stakeholders, communicating the progress, challenges, and achievements related to the development of BMS.

Engage and communicate with employees at all levels of the organization to ensure their understanding, support, and alignment with the BMS and the overarching organizational goals.

Conduct internal audits to assess the effectiveness of the processes, identify areas of improvement, and drive compliance with the procedures and standards.

Establish a systematic approach for corrective action, ensuring that identified issues and non-conformities are addressed in a timely manner, root causes are identified, and appropriate corrective/preventive measures are implemented to prevent reoccurrence.

Offer training and support to cross-functional teams, equipping them with the necessary tools, techniques, and knowledge to effectively engineer and maintain their processes for long-term efficiency and effectiveness.

Implement performance management that encompasses setting clear performance metrics and targets, regularly monitoring performance against these targets, providing feedback and coaching to process owners.

Lead and oversee the development and implementation of robust processes for the enterprise and regional aspects of the system, including internal audit, corrective action, document control, business continuity, risk management, tool management, and performance management.

Direct the quality function within each region/client.

Direct and support continual improvement activities (e.g., Kaizen, Value Stream Mapping, topical workshops, etc.).

Participate in Amentum Quality and Performance Excellence Conferences and teleconferences.

Travel, as necessary, to support regional-specific quality and leadership activities.

Technical Skills And Experience

• Bachelor’s Degree or equivalent preferred (Degree in an industrial technical field is a plus)
• Minimum of 10 years of experience in Quality Management
• Expertise in ISO 9001 (and TL 9000 preferred) management system standard
• Significant management system auditing experience (Lead Auditor and/or ASQ Certified Quality Auditor credentials are a plus)
• Relevant experience in the use of improvement tools such as: 5S, Value Stream/Process Mapping, Kaizen, and/or other similar tools
• Understanding of commercial construction including, engineering, procurement, construction and commissioning

Compensation Details

$150,000 - 180,000

Benefits Overview

• Health, dental, and vision insurance
• Paid time off and holidays
• Retail benefits (including 401(k) matching)
• Education reimbursement
• Parental leave
• Employee stock purchase plan
• Tax-saving options
• Disability and life insurance
• Pet insurance