Quality Manager (Mitsubishi Chemical Advanced Materials)

About the role

We are seeking an experienced Quality Manager to lead the Quality function at our Reading facility and help build a culture centered on accountability, customer focus, continuous improvement, and operational excellence. Reporting to the Plant Manager, this role leads a team of three and has broad influence across the site and North American operations.

You will shape plant quality strategy, strengthen management systems, improve process capability, partner directly with customers, and drive initiatives that reduce risk and enhance overall plant performance. This is an excellent opportunity for a hands-on leader who can move seamlessly between strategy, people leadership, technical problem-solving, and customer engagement.

Responsibilities

• Lead, coach, and develop the site Quality organization, including staffing, performance management, and capability building
• Establish and execute the plant’s Quality strategy aligned with North American and corporate objectives
• Foster a culture of quality, accountability, and continuous improvement across all functions
• Own and continuously improve the site’s Business Excellence System (BES)
• Ensure quality systems remain effective, sustainable, and aligned with applicable standards and business requirements
• Support compliance with frameworks such as ISO 9001, ISO 13485, ISO 17025, AS9100, and RC 14001
• Define, monitor, and report key quality KPIs, including defects, Cost of Poor Quality (COPQ), customer complaints, and audit findings
• Lead root cause analysis and corrective and preventive action (CAPA) efforts
• Drive Lean Six Sigma and continuous improvement initiatives
• Serve as the primary quality liaison for customers, including issue resolution and site visits
• Lead internal audit programs across North American sites
• Ensure raw materials and finished goods meet specifications and applicable compliance requirements
• Provide oversight of laboratory operations and testing methods, as applicable
• Support product compliance initiatives related to REACH, RoHS, industry-specific requirements, and other regulatory standards
• Facilitate quality awareness and education throughout the site and broader North American organization

Requirements

• Bachelor’s degree in Engineering, Quality, Business, or a related field desired
• 5–10 years of quality leadership experience within a manufacturing environment
• 2+ years of supervisory or people leadership experience
• Strong knowledge of Quality Management Systems, SPC, root cause analysis, and CAPA methodologies
• Experience with ISO and regulatory compliance frameworks
• Strong understanding of product compliance requirements and the ability to assess compliance, conduct reviews, and provide organizational guidance
• Experience with Microsoft Office, MRP systems, and Minitab
• Excellent verbal and written communication skills
• Demonstrated ability to manage multiple complex priorities
• Strong influencing skills with the ability to work effectively across functions, locations, and organizational levels

Preferred Qualifications

• Lean Six Sigma Black Belt
• American Society for Quality certifications such as CQA, CQE, or CQM
• Experience with ISO 9001, ISO 13485, ISO 17025, AS9100, or RC 14001
• Product compliance knowledge related to REACH, RoHS, Clean Water Act requirements, or industry-specific regulations

Travel

Approximately 10–25% travel, including other Americas facilities, customer locations, and suppliers, with some international travel possible.

Why Join Us?

Lead the Quality function at a key manufacturing operation, develop and influence a dedicated Quality team, shape site-level quality strategy, and drive meaningful improvements in customer satisfaction, process capability, and operational performance.

Competitive compensation and comprehensive benefits package, with a salary range of $90,000.00 - $130,000.00 USD Annual.

Pay

The salary range for this position is $90,000.00 - $130,000.00 USD Annual, subject to a geographic adjustment based on the specific city and state of the work location.