Quality Manager (Mitsubishi Chemical Advanced Materials)

Company Mitsubishi Chemical Advanced Materials Inc. Job Description Are you a quality-driven leader passionate about continuous improvement, customer satisfaction, and operational excellence? We are seeking an experienced Quality Manager to lead the Quality function at our Fort Wayne facility and drive a culture focused on compliance, accountability, and continuous improvement. This role is responsible for managing the site Quality Management System, ensuring compliance with regulatory and customer requirements, leading quality improvement initiatives, and serving as the key quality contact for customers, audits, and cross-functional operations support. What You’ll Do Lead Quality Systems & Compliance Lead and maintain the site Quality Management System (QMS) to ensure compliance with ISO 9001, ISO 13485, ISO 17025, and customer requirementsServe as the primary contact for third-party audits and customer quality auditsManage local audit programs including scheduling, training, reporting, and corrective action follow-upSupport compliance activities related to product standards and regulatory requirements Drive Continuous Improvement Establish and monitor quality KPIs, analyze trends, and report on overall system effectivenessLead root cause analysis, CAPA initiatives, and continuous improvement projectsSupport deployment of Lean Six Sigma and continuous improvement methodologies across the siteUtilize data-driven decision-making tools to improve quality performance and operational efficiency Lead Customer Quality Initiatives Serve as the primary quality contact for customer concerns, audits, site visits, complaints, and returnsEnsure timely communication and resolution of customer quality issuesCollaborate cross-functionally to troubleshoot and resolve quality concernsSupport validation processes and customer notifications as required Lead & Develop Teams Manage and develop the Quality team including staffing, scheduling, training, coaching, and performance managementPromote quality awareness and provide training in auditing, quality systems, and problem-solving methodologiesFoster strong collaboration across departments to support plant and customer objectivesLead selected Americas quality initiatives and projects requiring cross-functional influence and coordination What We’re Looking For Bachelor’s degree in Engineering, Business, or related field3–10 years of quality management experience in a manufacturing environment2–5 years of supervisory or team leadership experienceStrong knowledge of Quality Management Systems and ISO standards including ISO 9001 and ISO 13485Experience with Root Cause Analysis, CAPA, SPC, Lean Six Sigma, and continuous improvement methodologiesASQ certifications such as CQA, CQM, CQE, or Lead Auditor certifications preferredLean Six Sigma Black Belt certification preferredExperience with eQMS platforms preferredStrong communication, organizational, and problem-solving skillsAbility to influence cross-functional teams and manage multiple priorities in a fast-paced environmentProficiency with Microsoft Office, MRP systems, and MinitabAbility to travel up to 25%, including occasional international travel Why Join Us Lead quality initiatives in a dynamic manufacturing environmentInfluence operational excellence and customer satisfaction across the organizationOpportunity to drive meaningful process improvements and quality system enhancementsCollaborate with cross-functional leadership teams across North AmericaCompetitive compensation and comprehensive benefits package The salary range for this position is $130,000-$145,000. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status Mitsubishi Chemical Advanced Materials Inc. is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email MCA-MBX_accomodations@m-chem.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. The law requires Mitsubishi Chemical Advanced Materials Inc. to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following link: Know Your Rights Mitsubishi Chemical Advanced Materials Inc. will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision for more information As a Federal Contractor, Mitsubishi Chemical Advanced Materials Inc. is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify.