Quality Manager

Duties And Responsibilities

• Review quality and production data to evaluate and determine the outcome of questionable product and isolate production when required.
• Learn and have a strong working knowledge of the SPC program, including maintaining data, providing data interpretation, and troubleshooting problems.
• Maintain accuracy in claim information for all suppliers with reports generated from multiple databases.
• Generate monthly presentations about customer complaints, SPC, HACCP, audit findings, HFI’s, safety and environment.
• Oversee the development, implementation, review, and maintenance of the Food Safety programs including Food Defense, Food Fraud, GMPs, and HACCP.
• Oversee the development, implementation, review, and maintenance of the SQF System to include establishing processes to improve the effectiveness of the SQF System which demonstrate continuous improvement.
• Generate monthly report to detail activities at the plant, to include quality, relevant SQF progress, and HACCP initiatives.
• Conduct investigations based on customer complaints on quality of product.
• Perform various internal audits and implement corrective actions for any findings.
• Operate Supplier Quality Assurance system, Customer Complaint system, ESM system, CMD and EX systems, Trailer Reject database, HFI system, Gauge Calibration system, QAS system, and SPC software packages.
• Maintain quality equipment through calibration and external repair.

Qualifications

• Bachelor's degree in Engineering, Operations Management, or related field.
• 5 years of experience in Quality Management in a Production environment or an equivalent experience.
• Completion of a HACCP training course that meets the definition found in the SQF Code.
• A thorough understanding of common quality and problem solving tools including Statistical analysis, Pareto charts, Gauge R&R, PFMEA, Process Capability, and Histograms.
• Strong Microsoft Office skills.

Skills

• Computer use: Use of computer software to maintain records and communicate plant resource consumption.
• Critical Thinking: Use of logic and reasoning to identify potential solutions or approaches to problems.
• Customer Service: Display customer need assessment and meet quality standards for service.
• Time Management: Prioritize duties to most efficiently accomplish tasks and maintain productivity.
• Training: Develop training relevant to quality processes and present to employees to maintain regular compliance.