Quality Management Systems Coordinator

Responsibilities

• Cook up administration and maintenance of the Quality Management System (QMS) and electronic QMS (eQMS).
• Manage document control processes, including procedures, forms, records, revisions, approvals, and archiving.
• Support compliance with ISO standards, regulatory requirements, customer expectations, and company procedures.
• Track and coordinate corrective actions, nonconformances, investigations, and risk management activities.
• Maintain quality system records and prepare reports, dashboards, and key performance indicators (KPIs).
• Support continuous improvement initiatives, process standardization, and workflow optimization efforts.
• Aid with management reviews, including data collection, presentation preparation, and action item tracking.
• Support internal, external, customer, certification, and regulatory audits.
• Prepare and maintain audit documentation, findings, corrective actions, and compliance records.
• Coordinate quality-related customer and supplier documentation, requests, and performance records.
• Administer QMS training records, training assignments, and quality awareness programs.
• Support eQMS enhancements, reporting, data integrity, and quality system digitalization initiatives.

Qualifications

• Bachelor's degree in Quality Management, Engineering, Industrial Technology, Science, Business Administration, or a related field.
• 1-3 years of experience in Quality Systems, Quality Assurance, Compliance, Manufacturing Quality, or a related discipline.
• Working knowledge of Quality Management Systems (QMS), ISO 9001 requirements, and document control practices.
• Experience supporting audits, corrective actions, nonconformance management, and continuous improvement activities.
• Familiarity with electronic Quality Management Systems (eQMS) and Microsoft Office applications.
• Strong organizational, analytical, and communication skills with the ability to manage multiple priorities and work collaboratively across functions.
• Knowledge of quality metrics, KPI reporting, root cause analysis, and risk-based thinking preferred.
• ASQ certification, ISO Internal Auditor training, or Lean Six Sigma certification is a plus.