Quality Management Systems Coordinator

About the Role

To ensure compliance of the documented quality system to specified requirements (internal and external), promote and facilitate continuous improvement, and provide general support to the facility for interpretation and application of internal and external quality program standards.

Responsibilities

• Evaluate and report on the effectiveness of quality systems
• Schedule and perform internal audits of the quality system as related to documented procedures, work instructions, and the ISO 9001 International Standard
• Effectively report audit activities and results, and perform comprehensive follow up of corrective actions
• Report to Management Review the status of quality system indicators such as cost of quality, warranty expense, scrap/standard hour cost, TQM survey results, etc.
• Facilitate Management Review meetings; record and distribute meeting minutes
• Manage the Customer Complaint and other corrective/preventative action programs
• Assist resolution teams with corrective/preventive action programs
• Maintenance, control, update, and distribution of quality system documentation
• Provide support and guidance to facility personnel in the interpretation of and compliance with the ISO 9001 International Standard
• Other duties and responsibilities as assigned

Requirements

• Bachelor’s degree required
• RAB or ASQ Certified Lead Auditor preferred
• Excellent communication skills
• Solid project management skills
• Familiarity with ISO 9001 International Standards and quality systems
• Auditing experience required
• Ability to read, write and communicate in English

Benefits

• Comprehensive medical, prescription drugs, dental, and vision coverage with competitive premium costs
• Voluntary optional life, accident insurance, hospital indemnity insurance, and critical illness insurance
• 401(k) Plan with company matching contributions at 100% of the first 5% of pay
• Company-provided defined-contribution retirement plan with annual contribution equal to 3% of pay
• Career development and tuition reimbursement
• Paid parental leave
• Short and long-term disability programs
• Adoption assistance
• Care.com membership and financial planning assistance at no cost
• Supplemental benefit programs including identity protection, legal protection, and pet wellness at competitive rates
• Paid Time Off and 13 company-paid holidays

This position is subject to meeting U.S. export compliance and/or U.S. Government contracting citizenship eligibility requirements.