Quality Lab Supervisor

Responsibilities

• Supervise and manage a team of lab technicians across multiple locations.
• Maintain time and attendance records for each lab employee.
• Conduct weekly calls with each lab to ensure effective communication and address any issues.
• Learn and understand all test procedures performed in the labs.
• Develop training documents and quizzes for lab technicians to obtain certification.
• Generate work orders for equipment maintenance in each lab.
• Ensure tests are conducted in a timely manner based on raw material orders received.
• Oversee the processing of special projects through the Ecru Lab within designated timelines.
• Review completed tests using the GLS Database.
• Assist the Lab Manager in miscellaneous tasks and special projects, such as new raw material development or durability studies.
• Make employment decisions and/or recommendations on hiring, improvement plans, transfers, promotions, corrective actions, terminations, pay adjustments, etc.
• Cook up and manage the work of employees by directing members of the team to meet the area’s goals.
• Audit regularly to ensure standard operating procedures are being adhered to.
• Manage employee performance and assist employees in making improvements to their performance through coaching, mentoring, and administering performance reviews.
• Recommend, plan and/or implement employee training and skill development activities.
• Audit, maintain and ensure employee time-keeping and absentee records are accurate.
• Communicate company and departmental issues and goals and facilitate employee growth and development through weekly team meetings, regular individual employee meetings, coaching, training, and company-offered learning opportunities.
• Manage resources to optimize equipment, facilities, employees, methods, and materials.
• Demonstrate the Company’s Core and Growth Values in the performance of all job functions.

Qualifications

• Bachelor's degree in a related field (e.g., chemistry, biology, engineering).
• At least 5 years of experience in laboratory management or a related field.
• Experience managing a team of lab technicians.
• Knowledge of test procedures and quality control standards.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.