Jobs · Information Technology · North Carolina

Quality Investigator, Environmental Control

Pfizer · Rocky Mount, NC · 2 mo ago
Information Technology$69k–$114k/yrFull-time

Every day, everything we do is driven by an unwavering commitment to delivering safe and effective products to patients. Our quality culture, which is both science and risk-based, is flexible, innovative, and customer-oriented. Whether you are engaged in development, maintenance, compliance, or analysis through research programs, your contribution will have a direct impact on patients. Our dedication to quality and safety ensures that we consistently meet the needs of those we serve.

What You Will Achieve

  • Assist in investigating quality issues within manufacturing and quality laboratories, focusing on deviations, out-of-specification results, and atypical investigations.
  • Identify root causes and propose effective corrective action plans.
  • Ensure all reports comply with regulatory requirements and company policies.
  • Contribute to project tasks and milestones, organizing your work to meet deadlines.
  • Learn and apply basic team effectiveness skills within the immediate Work Team.
  • Make decisions within limited options to resolve basic problems, under the supervisor's direction.
  • Work in a structured environment, using established procedures, and seek guidance from colleagues.
  • Have your work regularly reviewed for technical judgment, completeness, and accuracy.
  • Collaborate with plant personnel and conduct formal investigation reports under managerial oversight.
  • Coordinate and oversee product disposition to meet business requirements and lead significant investigations as necessary, ensuring meticulous adherence to processes and achievement of objectives.

Requirements

Minimum Requirements

  • Bachelor's degree with any years of experience, or Associate's degree with 4 years of relevant experience, or a high school diploma (or equivalent) and 6 years of relevant experience.
  • Knowledge of various quality tools.
  • Working knowledge of Food and Drug Administration regulations.
  • Communication, teaching and coaching skills.
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Office Suite.
  • Ability to work independently and as part of a team.
  • Familiarity with regulatory requirements and quality management systems.
  • Attention to detail and strong organizational skills.

Preferred Requirements

  • Experience within Quality.
  • Supervisory experience.
  • Knowledge of various quality tools.
  • Strong foundation in Quality.
  • Ability to lead and manage projects.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity.
  • Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use.

Physical/Mental Requirements

  • Lifting, sitting, standing, walking, bending.
  • Ability to perform mathematical calculations and ability to perform complex data analysis.

Schedule

  • Overtime and weekend work will be required per business needs.

Pay

The annual base salary for this position ranges from $68,600.00 to $114,300.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 7.5% of the base salary.

Benefits

  • Comprehensive and generous benefits including a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution.
  • Paid vacation, holiday and personal days.
  • Paid caregiver/parental and medical leave.
  • Health benefits to include medical, prescription drug, dental, and vision coverage.

Relocation assistance may be available based on business needs and/or eligibility.

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