Environmental Program Quality Control Manager

About the role

The Program Quality Control Manager provides quality control support for environmental investigation and remediation projects. Responsibilities include project planning, execution, and quality management.

Responsibilities

• Ensure consistent implementation of HGL’s Quality Management System among projects within area of responsibility.
• Support Program and Project Managers in assigning Project Quality Manager (PQM), Field Quality Manager (FQM), and Design Quality Manager (DQM).
• Review Program Quality Plans, Project Quality Plans, Design Quality Plans, QAPPs, CQCPs or client-specific quality planning documents.
• Support quality planning and deliverable review requirements for EPA, Department of Defense, U.S. Army Corps of Engineers, NASA, and other client programs.
• Verify reviews of subcontractor SOWs are performed by appropriate SMEs.
• Verify that reviews are performed for every deliverable and version of that deliverable.
• Verify documents are entered into HGL’s Deliverable Review Management System (DRMS) and reviews are documented in DRMS.
• Track response to comments from client, regulator and other stakeholders and identify trends.
• Develop templates for project plans and revise, as necessary, based on trends in client and stakeholder comments.
• Confirm that the PQM / FQM is implementing the quality plans, verifying that work is performed in accordance with the project plans and documenting the quality of the work.
• Verify that project records are controlled and managed.
• Stay current on Corporate quality program policies, procedures, and manuals and convey information to Program and Project teams.
• Submit Lessons Learned.
• Report Project Deficiencies and Nonconformances to Corporate Quality Director.
• Facilitate Root Cause Analysis.

Requirements

• Bachelor of Science degree in civil or environmental engineering, construction management, or science (hydrogeology, geology, chemistry, biology).
• Minimum 5-10 years environmental remediation field experience, including environmental investigation, remediation, engineering, or construction quality experience.
• Experience performing quality control on Department of Defense, USACE, EPA or other federal or commercial environmental contracts.
• Knowledge of the U.S. Army Corps of Engineers Three Phases of Control System.
• Understanding of project drawings, specifications submittals, and as-built records.
• Demonstrated proficiency in computer applications (MS Windows, MS Excel, MS Access, MS Word, MS Internet Explorer, MS Outlook).
• Ability to use technology, data, and emerging tools to improve QC processes, document reviews, reporting, and workflow efficiency.
• Excellent time management and organizational skills, including the ability to handle multiple tasks, prioritize and keep organized to ensure timely and accurate work.

Qualifications

• USACE Construction Quality Management Certification preferred.
• Experience performing quality control on U.S. Army Corps of Engineers and/or EPA projects preferred.
• Minimum of 3-5 years construction experience preferred.
• Experience using AI tools, automation, dashboards, databases, or analytics to support quality management, document review, audit tracking, or process improvement preferred.

Physical & Environmental Requirements

• Prolonged sitting up to 70% of the time.
• Repetitive hand motions (typing, toll use, etc.).
• Ability to see details at close range.
• Viewing computer screen for extended periods.
• Interpreting and analyzing visual data (maps, graphs, warning indicators, etc.).
• Driving a company or personal vehicle.
• Analyzing and synthesizing data.
• Complex problem solving and decision making.
• Reading and interpreting technical documents or regulations.
• Writing reports, proposals, or technical documentation.
• Leading a team or coordinating multiple priorities.
• Communicating effectively with clients, team members, and stakeholders.
• Managing competing deadlines and shifting priorities.