Quality Improvement Specialist II, Learning Networks

Job Responsibilities

• Work Sessions
  • Provide planning and facilitation for meetings including large group learning sessions, conference calls, and expert meetings.
  • Design work sessions with a specific focus or intent.
  • Drive consensus to finalize the charter, measures and interventions to help teams obtain results.
  • Keep meetings focused and moving, and ensure even participation.
  • Build cohesiveness to achieve results and guide the teams to perform at the highest level possible.
  • Provide expert level meeting facilitation for project teams, including agendas and outcomes.
  • Facilitate the planning and execution of PDSAs.
  • Facilitate the development of strategic improvement goals.
• Planning and Coordination
  • Drive change by working with faculty and content experts to identify evidence-based care.
  • Work with leaders and management to plan and lead planning group meetings.
  • Orient group to the process and their roles and responsibilities.
  • Coordinate learning sessions with guidance from management and faculty.
  • Develop learning session agendas.
  • Support recruitment of participants by interacting with client and interested teams.
• Customer Service
  • Provide expert customer service as a consultant to quality improvement teams utilizing CCHMC improvement science methodology and tools, reliability science, expert level facilitation, and change management methodologies including team building, leadership development, and will building.
  • Understand the aims and scope of the work.
  • Identify and implement QI data driven strategies to ensure team's success.
  • Be present in areas supported.
  • Provide project management for improvement teams, strategic planning sessions, and other organizational meetings.
• Teamwork
  • Develop connectedness with peers to develop a strong working team.
  • Assist staff and students in successful understanding of QI methodology and completion of assigned projects.
  • Provide coaching to develop strong team leaders.
  • Provide coaching services to improvement science students to assist them in the learning and application of QI methods, models and theories.
• Coaching and Support
  • Provide coaching and support for quality improvement teams and contribute to strategic planning.
  • Coordinate and contribute to the development of learning objectives for all activities and provide final approval for all pre-work, learning session and Action Period call materials.
  • Develop Learning Session evaluations.
  • Teach and train at learning sessions.
  • Coach and train internal and external team members in quality improvement methods.
  • Assist in the design and execution of quality improvement projects.
  • Serve as a consultant to faculty and staff to develop the charter, KDD, measures, PDSA cycles and data systems.

Qualifications

• Bachelor's degree in a related field.
• 2+ years of work experience in a related job discipline.
• Experience with PI, CQI, Six Sigma, Lean or TQM techniques.

Pay

Expected starting pay range: $81,723.20 - $104,208.00 annually (annualized pay may vary based on FTE status).

Schedule

Full time, Day shift. Weekly Hours: 40.