Quality Improvement Specialist (Human Services/Social Services)

What You Will Do

• Conduct quality program reviews.
• Prepare monitoring reports.
• Assist and support programs to identify areas of needed improvement and best practices.
• Ensure Corrective Action Plans, external and internal, are developed and submitted; monitor the process to ensure completion of the corrective action plan.
• Review all significant incidents and recommend corrective actions.
• Monitor compliance with accreditation, standards, and regulations that are required by the agency and assigned programs.
• Aid the Director in funder-related activities, including audits and meetings.

What We Offer

• $43,533.57 annual salary
• 15 PTO Days per year
• 13 Paid Holidays
• Medical, Dental & Vision insurance
• Healthcare Concierge
• Financial Wellness Program
• Dependent Care Flexible Spending Account
• Immediate eligibility for 403b Savings Plan with 25% match
• Supplementary Accident, Hospital Indemnity, and Specified Disease insurance
• Paid Life/AD&D insurance
• Pet, Legal, and Identity Theft programs
• Continuous training and professional development opportunities
• Mileage Reimbursement
• An opportunity to make the world a better place!

What You Will Need

• Bachelor's degree from an accredited college or university with two (2) years of experience working in a human services field.
• In place of a degree, relevant multiple years of experience may substitute.
• Computer-literate and competent in using Microsoft Office Suites, SharePoint.
• Effective verbal and written communication skills.
• Strong organizational skills with attention to detail.
• Ability to lift and/or carry office supplies, files, etc., up to 25 lbs.
• Must be able to travel to meet the needs of the programs.
• Must have a valid driver's license with current auto insurance coverage.

Who We Are

Gulf Coast JFCS serves all people in need, regardless of race, religion, culture, or gender identity. Our programs span a broad spectrum of human services, including behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation, and home care assistance for the elderly.

Background Screening Requirements

It is our policy at Gulf Coast JFCS that any candidate being considered for employment must successfully complete the organization's background screening requirements, including drug screening and applicable motor vehicle checks. Gulf Coast JFCS is a Florida Care Provider of the Department of Children and Families (DCF), Agency for Health Care (AHCA), and the Department of Elder Affairs (DOEA), which requires all candidates to undergo fingerprinting through the Florida Care Provider Background Screening Clearinghouse. To learn more about the Clearinghouse, please visit: HB531 | Florida Agency for Health Care Administration