Quality Improvement Manager

About the role

Responsible for the design and implementation of policies and procedures to ensure that quality standards are met during production. Oversees testing of processes and products.

Responsibilities

• Establishes site(s) strategies, systems and controls to support company and customer objectives in the areas of Quality Assurance/Compliance
• Establishes and reports site(s) key Quality performance metrics and provides leadership support to assigned sites to ensure scorecard objectives are met
• Implements and maintains overarching Quality framework, which utilizes assessment, training, and monitoring techniques to ensure compliance with federal, state and local laws and regulations, and independent agency standards
• Establishes and assures implementation of company-wide Quality programs
• Manages quality incident resolution process including completion of root cause analyses, calculation of total cost of quality, implementation of corrective actions, and communication to key stakeholders
• Addresses Quality concerns and operational improvement opportunities working with key stakeholders and implementing corrective actions
• Manages the external/internal audit processes and supports site Quality representative responsible for executing any needed corrective action to address audit deficiencies
• Maintains industry, professional and technical knowledge by networking, attending industry events, and reviewing professional publications

Requirements

Education & Experience: Bachelor’s degree strongly preferred, High School Diploma or equivalent required, Minimum of 6 years of relevant experience required, Experience in the corrugate industry is a plus

Knowledge, Skills & Abilities: Ability to work cross-functionally to identify root-causes of quality defects and to execute appropriate countermeasures, Knowledge of and ability to use and influence organization's policies, standards and procedures guiding manufacturing processes, Knowledge of methods, accepted practices, considerations and regulatory requirements associated with safety and protection of workers, environment and site, Knowledge of the existing and planned approaches and methods for manufacturing products or product components, Knowledge of the day-to-day operations of a manufacturing plant or facility, Knowledge of and experience with effectively managing changes to the production environment and process, Knowledge of and ability to identify a problem and use a disciplined approach to bringing that problem to a successful resolution

Physical Requirements & Work Environment

Primarily works in a production setting with time also spent in an office setting, Frequent walking and standing required