Quality Engineering Manager

Responsibilities

• Provide strategic and operational leadership for all R&O quality functions.
• Develop and execute the site's quality strategy aligned with business objectives.
• Lead and mentor quality managers, supervisors, engineers, auditors, and inspectors.
• Foster a culture of compliance, accountability, and continuous improvement.
• Ensure compliance with FAA Part 145 Repair Station requirements.
• Maintain compliance with AS9100, NADCAP, EASA, customer-specific requirements, and applicable regulatory standards.
• Serve as primary site quality representative during regulatory and customer audits.
• Oversee corrective actions resulting from audits, findings, and nonconformances.
• Maintain effectiveness of the Quality Management System (QMS).
• Drive CAPA, root cause analysis, risk management, and preventive action processes.
• Monitor quality metrics and lead improvement plans.
• Ensure robust document control, configuration management, and process compliance.
• Partner with Operations leadership to improve repair quality, productivity, and turnaround performance.
• Lead containment and resolution efforts for quality escapes and customer issues.
• Support introduction of new repair capabilities, technologies, and processes.
• Establish robust inspection and verification processes throughout the repair cycle.
• Act as senior interface for customer quality concerns and escalation management.
• Lead investigations and corrective actions related to field returns and customer complaints.
• Drive customer-focused quality improvements that improve satisfaction and delivery performance.
• Lead Lean, Six Sigma, and Quality Operating System initiatives.
• Utilize statistical methods and data analytics to identify trends and improvement opportunities.
• Eliminate systemic causes of defects, rework, scrap, and delays.
• Benchmark best practices and implement sustainable process improvements.
• Build organizational capability through coaching, succession planning, and employee development.
• Develop technical expertise across inspection, auditing, engineering, and quality functions.
• Drive accountability through performance management and talent assessments.

Qualifications

• Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status.
• Bachelor's degree in Engineering, Quality, Manufacturing, Aerospace, or related discipline.
• 10+ years of progressive quality leadership experience in aerospace, MRO, manufacturing, or repair environments.
• 5+ years leading managers and professional quality teams.
• Experience with FAA Part 145 and aerospace regulatory requirements.
• Experience with AS9100 quality systems.

Preferred Qualifications

• Master's degree in Engineering, Business, or related field.
• FAA Repair Station experience.
• AS9100 Lead Auditor certification.
• Six Sigma Black Belt or equivalent continuous improvement certification.
• Knowledge of NADCAP and EASA requirements.
• Experience supporting military and commercial aerospace products.
• Experience leading quality transformation initiatives across complex operations.